Clipsal Wiser IR Converter 100-240 V AC, 50/60 Hz, IP20, Black/White
Item Number: CLP501401
The Wiser IR Converter controls TVs, split air conditioners and HiFi systems via the Wiser by SE app using infrared (IR) technology. It can be mounted on the ceiling or placed on a table top.
Datasheet
Specifications
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Colour tint
Sustainable offer status
Physical
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[ue] rated operational voltage
Local signalling
Detection angle
Height
Ambient air temperature for operation
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Ip degree of protection
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Product certifications
Reach regulation
Eu rohs directive
Mercury free
China rohs regulation
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Environmental disclosure
Circularity profile
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Package 2 bare product quantity
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Mobile app name
Concentrator compatibility
Main colour tint
[us] rated supply voltage
Battery life
Maximum sensing distance
Diameter
Unit type of package 1
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Frequently Asked Questions
hide showOnce this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)
If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.
Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.
If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support
The changes will not be recognized If they are done on a device that is not the creator of the Home within the Google Home App that is linked with the voice control speaker. This can be solved by having the creator refresh his Google Home.
Note: Only one Wiser by SE account should be linked with Google home per household. This person should then create the home within Google Home and add members to this home. If more than one Wiser by SE account in the same home is linked to Google Home this can create ‘doubles’ of the Wiser devices within the Google Home App.