Clipsal - Lighting, Ceiling Rose, 4 Terminal White Electric

Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
 

Product Line:
ATV61 
ATV71 
ATV630
ATV930
ATV320
ATV340
ATV32

Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720

Cause:
Drive is not detected when attempting to connect.

Resolution:
See attachment for screenshots showing SoMove V2.9.4

STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port. 


STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked. 
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port. 
Note this IP address needs to match your Drives IP address up to the last octet. 
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok


Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming. 
Type=Fixed
IP address= 10.172.86.1 (for the Drive) 
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address 


STEP 3 
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on  "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1  
-Choose Single Scan and enter 1 
-Apply and OK
-Ok again 


STEP 4 
-Now Scan for the Device to see if your PC finds the Drive. 
-double click on the picture of the drive to connect and load from the device.



NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE.  SECE select OK on the HMI and then select WDPE and press ok.  Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.

The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only) 







Please read and understand before checking OK. 



Somove is loading settings from the Drive to your Somove on your PC. 




Your are now connected to the Drive when the bar across the top turn's orange. 




Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired.  Otherwise leave the feature active which can offer the best cyber security. 




Done.  

NOTE:  

This example should work using. 
-Ethernet TCP
-Ethernet IP
-Profinet

 

Issue:
Output filters vs Line reactors

Product Line:
Drives.

Environment:
N/A

Cause:
Product features.

Resolution:
No. Output filters and Line reactors are not the same thing. (Load reactor if applied to the output)
Filters reduce DV/DT at the motor by filtering high frequencies. This helps protect the motor.
Line reactors add impedance to the line. This reduces current distortion between the drive and motor if applied to the output. It reduces current distortion on the line when applied to the line side of the drive.
See the information for the specific device for additional details.

Filter info at: http://www.transcoil.com/#klc
Reactor info at: https://mtecorp.com/products/reactors/

Issue:
Reset a  fault on a Altivar drive.

Product Line:
Altivar ATV variable speed drives

Environment:
All

Cause:
Need to reset a fault status.

Resolution:
There are multiple ways to reset a fault, including a logic input assignment and communication network.  But an easy way to reset a fault is to remove line voltage from L1,L2,L3.  Allow enough time for the display to go completely blank and then wait another 30seconds.  Reapply power.  If the fault appears again, it means that the VFD has re-faulted.

Note: Some faults have to be reset by removing and reapplying line voltage (power-cycling) the drive. Refer to your drive's Programming Manual for a list of faults that require a power cycle to clear. 

The following video demonstrates how to configure a logic input fault reset function on the Altivar 212:

Issue: 
ATV Process and ATV Machine drives conformal coated.

Product Line:
ALTIVAR 630
ALTIVAR 650
ALTIVAR 930
ALTIVAR 950
ALTIVAR 320
ALTIVAR 340

Environment:
All
 
Cause:
N/A

Resolution:
Altivar Process (ATV6x0 and ATV9x) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S3 conforming to IEC/EN 60721-3-3.
Except:
- Altivar Process ATV630C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
- Altivar Process ATV930C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.

Altivar Machine (ATV320 and ATV340) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S2 conforming to IEC/EN 60721-3-3.

However, in all cases, there are no published certificates that we can send out. 

Issue:
Getting 'Connection in progress' on ATV630/ATV930 drives.

Product Line:
Altivar 630 Process Drive

Environment:
All serial numbers for Altivar 630 Process Drive

Cause:
N/A

Resolution:
This issue indicates the keypad is getting power from the drive but it is not communicating with it.
This almost always indicates the communication settings for the port are no longer at default.

1. If SoMove or webserver connection is available, check the Modbus HMI baudrate and format.  The keypad is fixed at 19200 baud are requires 8 bits, Even parity, 1 stop bit. Changes to the communication settings are only taken into effect after reset, so a power cycle may be required. 
2. If the keypad is remote mounted, and plugged into the HMI port on the front of the drive, move the connection cable to the Modbus network port since (as shown above) the default settings are compatible. If the keypad communicates, navigate to the Menu 6: Communication and then set the Modbus HMI baudrate to 19200 and the format to 8E1.  After power cycling the drive, move the keypad back to it's original port. 
3. You might have a loose HMI or a remote cable. Try re-seating the HMI and remote cable. 
4. If you've confirmed baudrate and format are set properly and that power has been cycled to the drive, try a known good keypad.
5. Make sure there is no control voltage drop or grounding issues.

If issues remain the drive may require repair or replacement parts so contact Technical Support for further assistance.

Issue:
Set up Plus/Minus Speeds on the Altivar Process Drive.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers for Altivar Process Drive

Resolution:



To Program the +/- Speeds

1. [Complete settings] [Command and Reference]
2. Set [Freq Switch Assign] rFC to [Ref Freq Channel 2] FR2
3. Set [Ref Freq Channel 2] FR2 to [Ref Frequency via DI] UPdt
4. Go to [Complete settings] [Generic functions] [+/- speed]
5. Assign [+ Speed Assign] USP
6. Assign [- Speed Assign] dSP
7. Assign [Ref Frequency Save] Str
   
   To adjust the increment of plus and minus speed, adjust the ACC and DEC. If ACC is set to 6 seconds, it will ramp 10 Hz for every second that the +speed is active (60Hz range / 6sec = 10Hz/sec).  Keep it active for 6 seconds and output will reach 60 Hz. To make +speed increase at a slower rate, increase ACC.  To make it faster, decrease ACC.  The same logic applies to -speed and DEC.
    

Reference the attached document for more information

Issue:
ATV630 Process Drive not connecting to WIFER.
 
Product Line:
ATV630, ATV930, Process Drive
 
Environment:
All models using the WIFER TCSEGWB13FA0 Wi-Fi Access Point
 
Cause:
Cannot connect to WiFi.
 
Resolution:
1.The demo box has two cables with RJ45 connectors.  The larger of the two is a Modbus cable and cannot be used to connect to the Wi-Fi.  The smaller flat cable which also has RJ45 connectors on each end is the cable needed for the Ethernet connection to the WIFER.  See the attached picture.
2. Disconnect from local LAN, if connected. Discover the Wifer device on available networks. Double-Click to connect. Then open a Browser and goto www.a.com.
3. Depending on release version of the OS of your laptop, tablet, the WIFER WEB site is automatically opened as soon as the Web Browser is launched. But with other OS it could be necessary to enter a simple URL like "www.a.com" in the Browser line to force the Browser to open and show the WIFER Web site.
4. Deactivate Pop up blocker.
 

Issue:
Cable part number to connect a PC to a drive or soft start when using SoMove or Powersuite?

Product Line:
ATV Altivar Drive ATS Altistart Soft starter

Environment:
All current products

Resolution:
TCSMCNAM3M002P:  This cable is a USB to RS485 interface cable to be used with SoMove and Powersuite.
The cable connects to the the ModBus port on the drive and a USB port on a PC. 


Note: If using this cable with SoMove, then the SoMove software must be installed on your PC prior to plugging this cable into the USB port on the PC. The driver for this cable is now included in the core SoMove software. And it's important that your PC uses this driver as opposed to a driver that Windows would install automatically.

Issue:
Resistance value of the VW3A7703 braking resistor.

Product Line:
VW3A7703 braking resistor

Environment:
Part number VW3A7703 only.

Cause:
Customer needs to know the ohmic value of this resistor

Resolution:
The resistance value of the VW3A7703 braking resistor is 28 ohms at 20 degrees C.

Issue:
ATV630 speed control with local HMI

Product Line:
Altivar ATV600 and ATV900 series drives

Environment:
All 

Cause:
The drive's speed is to be controlled by the local  HMI

Resolution:
Enter the Main Menu of the Drive. Go to Complete Settings then go to Command and Reference. In this Menu, the first parameter is Ref Freq 1 Config which is set to AI1 (Factory default), change this parameter to Ref Freq-Rmt Ter

Main Menu -> Complete Settings -> Command and Reference
-> HMI CMD to Bumpless (Default is Disabled)
-> Ref Freq 1 Config -> Ref Freq-Rmt Term
-> If Start/Stop  from Terminals and Speed control from HMI, Control Mode must be changed to Separate

Issue:
Password for the Altivar Process Drive embedded Ethernet Webserver.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)
Altivar Machine Drive (ATV340 E version)

Environment:
All models and serial numbers for Altivar Process Drive
 
Cause:
Reset the password of the Embedded Ethernet Modbus TCP webserver

Resolution:
[My preferences] [Webserver]

ATV600 series Firmware < V1.5: The default User ID and password is: ADMIN  
ATV600 drives with Firmware V1.5 or higher no longer support ADMIN as a default password. The password is now unique to the drive and has to be looked up in the webserver submenu 8.7.
ATV900 series implemented the password change beginning with V2.1.
ATV340 E implemented this change with V1.6.
NOTE: The password is not shown unless the drive has an IP address assigned (either through DHCP server or fixed IP settings).
The default  User ID remains Admin (not case sensitive).

There has been an additional cyber security update to the drives that requires the default password to be changed on first connection via Ethernet (Webpage or SoMove). 
This was implemented in V3.3 for ATV600/ATV900 and in V3.2 for ATV340 E.
This enhancement means you will be required to enter the default password (available on the keypad) and then will be required to enter a new password to access the drive.
Password policies can be modified using SoMove or from the Webserver.

It is possible to disable this cybersecurity function from the keypad or via SoMove/webserver but caution should be used before doing so, since this can compromise the security of the system.

SoMove connections via the Modbus port are not impacted.
 

Issue:
Where can I buy a Compact NSX breaker?

Product Line:
Circuit Breakers

Resolution:
There are no plans for a general release of the Compact NSX breaker line in North America, since the NSX is not UL Listed to UL489 (UL 489 is the standard commonly required in the US). In the US, the PowerPacT circuit breakers should be used (PowerPacT breakers are UL, CSA, and IEC rated).

For support on these breakers, Please see the following link to Global Operations where you can select other countries:
http://www2.schneider-electric.com/sites/corporate/en/support/operations/local-operations/local-operations.page

Issue:
How to wire start/stop command to an Altivar 630 & 930 Process Drive?

Product Line:
Altivar Process Drive

Environment:
All serial numbers for Altivar Process Drive

Resolution:
2 wire control
Wiring
Maintain Contacts
Wire the run contact between terminals DI1 and 24V.

3 wire control
Wiring
Momentary Contacts
Wire Normally Closed Contacts (Stop Button) on DI1 and 24V
Wire Normally Open Contacts (Start Button) on DI2 and 24V

Programming
To alternate between 2 and 3 wire control is done in the Programming Menu
[Complete settings] [Command and Reference] [2/3-wire control] tCC

 

Issue:
Wants to know if the old parameters of the ATV71 can be transferred to the ATV930?

Product Line:
Altivar ATV71 ATV930

Environment:
All

Cause:
Programming 

Resolution:
No. The ATV930 has a different memory may and different capabilities than the older ATV71.
The program files are not compatible.

Issue:
Are the Process drives available with single phase input and 3 phase output?

Product Line:
Altivar 630
Altivar 930

Environment:
Application 

Cause:
Wants to know if the ATV630 Process drive is offered in 1 phase input 3 phase output. 

Resolution:
The ATV630 is approved for some single phase input, 3 phase output applications. 
See the current Annex to the Getting Started with Altivar Process ATV600 document below:
https://www.schneider-electric.com/en/download/document/EAV64300/

This document lists models for 240V and 480V Pump applications.
Note: Do not use ATV630D55M3 and ATV630D75M3 for 1-phase application.

At this time, no ATV900 Process drives are approved for single phase supply.  They are designed strictly for 3 phase input power to run a 3 phase motor.

The ATV900 series may be used in conjunction with a 3rd party input bridge from a company like Bonitron (Bonitron Solutions for Schneider Drives) .
Contact Bonitron directly for assistance.

Issue:
How do you install the handle extension on a PowerPacT H frame or J frame molded case circuit breaker?
 
Product Line:
Molded Case Circuit Breakers
 
Resolution:
To install the toggle extension on the H or J frame circuit breaker, you will fit the handle extension over the handle and then screw into place with the provided screw. For further information, see attached instruction bulletin or video below:

Product Line:
Circuit Breakers

Resolution:
There are two terminals on the UVR and the shunt trip accessories to which the control wires are attached (polarity does not matter).

• The shunt trip will trip the circuit breaker if control voltage is applied across the two shunt trip terminals.
• The undervoltage trip will trip the circuit breaker if control voltage is removed from the two undervoltage trip terminals.

Here are links to the instruction bulletins for the shunt trips and undervoltage trips of the PowerPacT breakers
PowerPacT H, J, and L document 48940-229-01
PowerPacT M, P, and R document 48049-245-03

Issue:
STO functions on Altivar drives

Product Line:
Altivar Process

Environment:
All models for Altivar 320 and Altivar Process

Cause:
N/A

Resolution:
Current product lines with the STO function include -
Altivar Machine 320
Altivar Process 340
Altivar Process 600 series
Altivar Process 900 series

Issue:
Battery life of the graphic display VW3A1111

Environment:
Part specific

Product Line:
Altivar Process Drives

Cause:
N/A

Resolutions:
The expected battery lifetime inside the VW3A1111 keypad is 8 years.

Issue:
Different line voltage usage for Altivar Drives.
 
Product Line:
Altivar drives
 
Environment:
All models 
 
Cause:
None
 
Resolution:
Drives that are rated for a specific line voltage range should only be operated within that range. Attempting to operate a drive outside this range will result in an under supply fault or over supply fault.
Line voltage tolerance is +10% and -15%.

For example: With a 460V drive the line voltage tolerance range would be 391VAC to 506VAC.

Issue:
Where can I download SoMove software?

Product Line:
SoMove Software

Environment:
All

Cause:
Needs SoMove software and DTM files

Resolution:

Below are the Links for SoMove Software and DTMs for AC Drives and Softstarts.

DTM files will need to be installed for drive profile recognition prior to connection through Somove.
 
SoMove core software:
http://www.schneider-electric.us/en/download/document/SoMove_FDT/

DTM file for Altivar 600 series process drives                             
https://www.schneider-electric.com/en/download/document/ATV6xx_DTM_Library_EN/

DTM file for Altivar 900 series process drives 
http://www.schneider-electric.com/en/download/document/ATV9xx_DTM_Library_EN/

DTM file for all other supported Altivar series drives (includes ATV12, ATV31, ATV312, ATV32, ATV61, ATV71, ATV212)   
http://www.schneider-electric.com/ww/en/download/document/Altivar_DTM_Library

DTM file for Altistart 22 and Altistart 48 soft starters  
http://www.schneider-electric.com/en/download/document/Altistart_DTM_Library/

DTM file for Altivar 320:
https://www.schneider-electric.com/en/download/document/ATV320_DTM_Library/

DTM file for Altivar 340:
https://www.schneider-electric.com/en/download/document/ATV340_DTM_LibraryEN/

WinZip or 7-Zip Extraction software may be needed for compressed/zipped files. If needed you can Download Free version 7-Zip from;  http://www.7-zip.org/

Please let the software and DTM's install in their default file locations (just click "Next" and "Install"). 
 

Issue:
Customer needs a drive for a 460Vac motor, but only has 480Vac single phase power available. 

Product Line:
Altivar drives

Environment:
All

Cause:
Customer's site only has 480 V single phase line voltage available.

Resolution:
The ATV320 and ATV630 product lines have models that are rated for 480V single phase supply.
See the attached Annex files for details.

Contact the local Schneider Electric Drives Rep or Distributor or Sales office for approvals of other VFDs for use with 480V single phase supply.

The Annex is the only approved document, so all previous documentation including Pricing Guides, Errata sheets and the letters from Product Management are superseded by these documents and all inquiries regarding this type of application need to be referred to the appropriate published document.

For any 480 V single phase applications outside of the approved ATV320 models, consider contacting Bonitron (http://www.bonitron.com/drive-schneider.html) for possible solutions such as supplying DC voltage direct to the VFD DC bus. The ATV930 product line can be fed direct to the DC bus as well.  The ATV630 does not have terminal access to the DC bus. 

Issue:
Sleep/Wake Up function on the Altivar Process Drive

Product Line:
Altivar Process Drive for 600 and 900 series

Environment:
All serial numbers for Altivar Process Drive

Resolution:



Sleep/Wake-Up in PID Control Mode
When the drive is used in PID control, one of the following conditions is used to switch the application to the sleep state:
             Sleep on low speed (when all fixed pumps are Off in case of a multi-pump application).
             Sleep on low sleep sensor value (using flow sensor for monitoring).
             Sleep on low motor power (when all fixed pumps are Off in case of a multi-pump application).
             Sleep on external condition (using drive input).

The drive is in "PID control mode" when PID is active. (See FA290803 on how to configure PID control)


[Complete settings] [Pump functions] [Sleep/Wake up] [Sleep menu]
[Sleep Detect Mode] SLPM

• [Switch] -  System enters in sleep mode on switch condition
• [Sensor] - System enters in sleep mode on sensor condition
• [Speed] -  System enters in sleep mode on speed condition
• [Power] - System enters in sleep mode on power condition

   
For additional sleep functions reference the user manual Document EAV64318.


When the drive is in a sleep state, a wake-up condition is used to restart the application:
 
[Complete settings] [Pump functions] [Sleep/Wake up] [Wake up menu]
[Wake Up Mode] WUPM

• [Feedback] -  Wake-Up on PID feedback level
• [Error] -  Wake-Up on PID error level

 
Note:  These parameters can only be accessed if the [Sleep Detect Mode] SLPN is turned on

Issue:
Activating automatic restart function on the Altivar Process drives

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All Products of Altivar Process Drive 

Cause:
Automatic restart after fault.

Resolution:
Automatic restart will only work if the drive is being controlled from the terminal strip in 2-wire control (will not work in HMI mode or while using Serial Communication), if the fault is resettable and the run command is maintained.

Go into Complete Settings, Command and reference, and set 2 wire type to level control.
Go into Complete Settings, Error/Warning Handling, Auto fault reset, and set auto fault reset to yes.
The drive will attempt to reset the fault for the length of time programmed in the Fault Reset Time parameter (default is 5 minutes) as long as the run command remains present on the drive.

It is also advisable to activate to Catch on the Fly in case the motor is already spinning when the drive restarts. (Complete Settings -> Error/Warning Handling)


Conditions that have to be met:
Must be in 2 wire control with run command present.
The automatic restart function has to be activated.
The condition that caused fault code has to have been resolved.  

The lists of fault codes that can be cleared automatically are listed in the ATV600 Programming Manual and ATV900 Programming Manual.


 

Issue:
Altivar Process Drive permissive run set up.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers for Altivar Process Drive

Resolution:
To setup a run permissive use Freewheel Stop Assignment
[Complete settings] [Generic functions] [Stop configuration] [Freewheel stop ass.] nSt

Issue:
Load sharing functionality on an ATV312

Product Line:
ATV312

Environment:
All model numbers, all serial numbers

Cause:
Application requirement

Resolution:
The ATV312 does not have any Load Sharing functions. Recommend using the ATV71 or ATV930 series drives.
 

Issue:
How do I adjust/customize the main display on the Altivar Process Drive?

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers for Altivar Process Drive​

Resolution:



To adjust parameters on the top of the screen                               
- [My preferences] [Customization] [Param. Bar Select]   


To adjust parameters in the middle of the startup screen                               
- [My preferences] [Customization] [Display Screen Type] [MPC]   


   

Issue:
Conduit kits for the Altivar Process Drives

Product Line:
Altivar Process Drive (ATV630, ATV930)

Environment:
All serial numbers for Altivar Process Drive

Cause:
N/A

Resolution:
Frame Size 1...4

• Includes IP21 conduit kit already installed on the drive

Frame Size 5

• Includes IP21 conduit kit but not installed on the drive

Frame Size 6, 7A and 7B 
Conduit kits are not supplied and have to be ordered:

• Size 6 [ATV630D55M3, ATV630D75M3, ATV930D55M3C, ATV930D75M3C, ATV630C11N4, ATV630C13N4, ATV630C16N4, ATV930C11N4C, ATV930C13N4C, ATV930C16N4C]
  • UL type 1 and IP21: VW3A9704
• Size 7A [ATV630C22N4, ATV930C22N4(C)]
  • UL type 1: VW3A9212
  • UL type 21: VW3A9112
• Size 7B [ATV630C25N4, ATV630C31N4, ATV930C25N4C, ATV930C31N4C]
  • UL type 1 without braking unit: VW3A9213
  • UL type 1 with braking unit: VW3A9214
  • UL type 21 without braking unit: VW3A9113
  • UL type 21 with braking unit: VW3A9114

 

Issue:
Identifying the spacer part number for use with a LC*D, GV2AF3, and GV2 device combination

Product Line:
Contactors and Starters IEC

Environment:
Tesys D contactors and GV manual starters

Cause:
Spacer required

Resolution:
Compensation plate catalog number GV1F03, requires 2 pieces snap together.

Issue:
ATV312 Safe Torque Configuration

Product Line:
ATV312

Environment:
All serial numbers for ATV312

Cause:
N/A

Resolution:
No, the ATV312 does not have a Safe Torque Off option. That feature is only compatible with the ATV32, ATV320, ATV61, ATV71 , ATV630 and ATV940 drives

Issue: 
Altivar VFD ramp stop command via Modbus serial communication
 
Product Line:
ATV31, ATV312, ATV61, ATV71, ATV58, ATV12, ATV32
 
Environment:
All serial number
 
Cause:
N/A
 
Resolution:
To command the VFD to do a ramp stop, a decimal value of 7 must be written to the command word.
 

Issue:
Motor is smaller than the available drive.

Product Line:
All Altivar (ATV) drives

Environment:
All Environments

Cause:
Motor and drive sizing does not match.  Motor is smaller HP than Drive.

Resolution:
YES.
In most cases a drive can control a motor with lower HP (and current) rating.

The motor nameplate information will have to be entered correctly to ensure proper control of the motor and that the overload protection is enabled.   
In most cases the Overload protection adjustment range is the limiting factor.  If this parameter can not be set down to the motor FLA, an external overload relay will have to be provided.
When using small motors on a larger drive the Sensorless Flux Vector motor control modes may not work well.  Changing the motor control type to linear Voltage/Frequency is usually best.
Consult the programming manual for the drive being used for details on these parameter adjustments.
If working with an enclosed drive that has full voltage bypass, the Overload Relay in the bypass circuit may need to be changed if it's OL settings can not be adjusted down to the motor FLA.

NOTE that this does not pertain to Softstarts.   Softstarts will not work well with motors that are less than 40% of their continuous current rating.

Issue:
Local/Remote button does not work

Product line:
Altivar 600 Family: ATV630, ATV650, ATV660, ATV680
Altivar 900 Family: ATV930, ATV950, ATV960, ATV980

Environment:
All

Cause:
Default programming

Resolution:
The factory setting for Process drives' Local/Remote button is 'deactivated'.
To activate it:

1. go to menu 5: Complete Settings (CSt-)
2. go to menu 5.5 for ATV600: menu 5.4 for ATV900: Command and Reference (CrP)
3. go to parameter HMI cmd. (bMP) and change it from Deactivated (diS) to Bumpless (buMP) or to Stop.

Bumpless means that if transitioning from Remote to Local the drive will continue in it's last state...so if it was running, it will continue to run at the same speed, but can now be controlled by the keypad in local mode.  When changing from local back to remote the drive will only run if the remote controls are calling for it to run and it will automatically switch to the remote speed reference.
Stop means that the drive will be stopped when switching between Local and Remote and a new run command will be required.

Issue:
VW3A1101 compatibility with the ATV600 and ATV900 Drives

Product Line:
ATV600 and ATV900 series

Environment:
All models, All serial numbers

Cause:
Information not available in current literature.

Resolution:
The VW3A1101 keypad is not compatible with the Altivar Process Drives. It is only compatible with ATV61, ATV71, ATV212, ATV312, and ATV32 Series Drives.

The keypad part number for ATV630 & ATV930 process drive is VW3A1111. An optional door mounting kit part number is VW3A1112.

Issue:
TCT parameter on the Altivar process drive

Product Line:
Altivar Process

Environment:
All models, All serial numbers

Cause:
Documentation

Resoultion:
Complete Settings-> Command and Reference-> 2-wire type

From the main menu, Navigate to "Complete Settings" then "Command and Reference".  From here, you can scroll down to 2/3 wire control, and if it is set to 2 wire, 2-wire control type can be found just below.

Issue:
Are there recommended cable sizes for connecting a dynamic braking resistor?
 
Product Line:
Altivar 930
 
Environment:
All models and serial numbers
 
Cause:
NA
 
Resolution:
When sizing the cable to be connected between the drive and the braking resistor, it is simply a matter of taking the drive's Max DC bus voltage level and dividing it by the brake resistor value to determine the current through the resistor.
I(amps) = V(volts) / R(ohms)  
The bus voltage divided by the ohm rating of the resistor will give you the maximum current draw. Also, when the circuit is very noisy, it is best to use shielded cable if you have noise concerns.
 

Issue: 
FST on the display of the Altivar drives.
 
Product Line:
Altivar 61, Altivar 71, Altivar 312, Altivar 12, Altivar 31, Altivar 58, Altivar 66, Altivar Process
 
Environment:
All serial number
 
Cause:
What causes the drive status to show FST?
 
Resolution:
FST is fast stop. This is a status, not a fault.  This status happens if a logic input is assigned to FST and the logic input is active. The second option is when the VFD is in a decelerating state and the type of stop is assigned to fast stop (FST).

Issue:
nSt on an Altivar Process Drive.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All Product Lines for the Altivar Process Drive

Cause:
NST = Drive state for freewheel stop.

Resolution:
Troubleshooting tips:

• Check Freewheel Stop Assignment. [Complete settings] [Generic functions] [Stop configuration] [Freewheel stop ass.] If a digital input is assigned, check the state of that input. 
• Pushing the "STOP" key on the HMI will trigger nSt if your run command is coming from the terminal inputs.  Cycle drive power to clear it.
• If a run command is present when power is applied to the drive and tCt (2 wire type) is not set to LEL (level), nSt will be triggered.
  • Check 2 wire type [Complete settings] [Command and Reference] [2-wire type]
• If drive is in a Network setting and the parameter Control Mode [CHCF] is set to Separate or Not Separate then nSt may show until a run command is given.
• Measure 24V to COM and make sure you have 24Vdc present.
• Check 4-20mA Loss setting and see if it's set to freewheel stop.
• Check External Error Response [Complete Settings] [Error/Warning Handling [External error] and see if it's set to freewheel stop.

Issue: 
Minimum speed the VFD can safely operate a motor?
 
Product Line:
ATV212, ATV21, ATV312, ATV12, ATV32, ATV66, ATV71, ATV61, ATV11, ATV58, ATV31
 
Environment:
All serial numbers
 
Cause:
N/A
 
Resolution:
The VFD can safely run to a motor to 0.01 hertz, however, the lowest speed is dependent on what the motor/application can handle.

Please see the below information from the LV833593SP Instruction Sheet.



The internal battery is dedicated to the supply of the trip causes LEDs and the internal clock, and there is no effect to the protection setting of the breaker.
Please see below description from the Masterpact MTZ Catalogue.

As there is an impedance mismatch at the termination of the motor cable to the motor, there will be a reflected wave which travels back along the motor cable causing
overvoltage’s. Overvoltage’s on the motor terminals can cause both partial and corona discharge which eventually wears down the winding insulation to failure. 

Corona discharge occurs when the overvoltage is large enough to cause electrons to flow from one winding to another whilst ionising the air between the conductors. They cause damage to the internal and external insulating material respectively. As the motor cable length increases the peak voltage increases. This can increase to a value of 2 to 2.5 times the DC bus voltage. 

Schneider Electric Offer Sinus filters or dv/dt filters to reduce the overvoltage across windings and high frequency currents in differential mode. Check out our current ATV600 or ATV900 catalogue for more information on output filters to help you with overvoltage mitigation.

Issue:
Time clock configuration ATV630 Drive

Product Line:
ATV630

Environment:
All serial numbers

Cause:
N/A

Resolution:
From the Main Menu:

1. Scroll to Menu 8 (My Preferences), and press OK
2. Scroll to Menu 8.5 (Date/Time Settings), press OK, and adjust as needed

 

Issue: 
Can the TeSys D line be used to control DC loads? 

Product Line:
Tesys D contactors

Environment:
Products sold and used in the United States
 
Cause:
 DC power circuit
 
Resolution:
 
Yes, 75 VDC (125 VDC for D115 & D150) per pole which means that through a four pole device breaking 300 VDC is possible by wiring all four power poles in series. However, be aware that the device current ratings will differ according to the number of poles in series and the type of application.

Devices are suitable but not UL Listed for DC applications.

More information on their DC ratings can be found in the current TeSys Motor Control and Protection Compentns catalog: https://www.schneider-electric.us/en/download/document/MKTED210011EN/


 

Issue:
Tesys D SCCR

Product Line:
Contactors and Overload Relays

Environment:
TeSys™ D Contactors and Overload Relays
 
Resolution:
The contactors have a stand alone withstand rating that has been established by UL and is based on the maximum horsepower rating for a given device. However, only combination type starters are supplied with short circuit protective devices having a short circuit current rating.

They are as follows:
Horsepower SCCR (A)

0 thru 1 1,000
1 thru 50 5,000
51 thru 200 10,000
201 thru 400 18,000
401 thru 600 30,000
601 thru 900 42,000
901 thru 1600 85,000
1601+ 100,000

The company that does the calibration of the 493 Spark-e-Mate is Design 2000.
+61 3 9758 5933
https://www.design2000.com.au/contact.php

Issue:
Identifying interlocks to field assemble a reversing contactor

Product Line:
IEC contactors and starters

Environment:
Products sold and used in the United States

Cause:
Field assembling a reversing IEC contactor

Resolution:
Use the LAD9R1V kit for mechanical and electrical interlocking or use the LAD9R1 kit for mechanical interlocking without electrical interlocking. Both include power connections


 

Issue:

In North America, one would expect to see approximately 120 volts when
measuring from hot to neutral and from hot to ground. However, large ships
use delta power. That is, there are two hot legs (center tapped 120Vac) and a
ground: no neutral. Each hot is 60 volts. One can measure from hot to hot
(phase to phase) and will see 120 volts. When measuring from either hot to
ground, one will see 60 volts.


Product Line:

Smart-UPS

Environment:

All models with the "X93" suffix (IE: SU700X93, SUA1500X93)

Cause:

Standard North American Smart-UPS are designed for a 3 wire input comprised of a 120v Hot, Neutral, and Ground.


Resolution:

For this environment, APC has the Smart-UPS X93 Shipboard Series. A standard
120Vac model should not be used on a ship with delta power. When a 120Vac
APC UPS transfers to battery, it supplies 115V +/-5V on the hot leg. Herein
lies the problem with standard models on ships. According to the National
Electric Code, the neutral leg must be passed through the standard UPS
units without interruption. As a result, it is possible that 180Vrms may be
passed to the load when switching to battery (120Vac from the UPS inverter on
one phase and 60 volts from the ship on the second phase). Most computers have
power supplies that accept a wide range of input voltage; therefore, they would
not be affected by the voltage jump. However, if the load has any common mode
suppression (i.e. 150Vac MOVs), then the load may be affected.



Input to the X93 units is two hot legs at 60Vac each. The output is one hot
120Vac leg, a neutral and a ground. The primary differences between the X93
unit and the domestic are that the site wiring fault circuit is disabled, a
double pole breaker replaces the single pole breaker at the input, and a triple
pole switch is added that can disconnect the incoming AC as well as the bias
supplies in the UPS (it won't turn on anymore). The X93 does not break both
line and neutral unless the input breaker is tripped. If it just goes to
battery, the output and input neutral are still continuous. The ground and
neutral are not connected by the UPS so unless the neutral is bonded to ground
on the ship at the supply or load, one will not necessarily measure 0 volts from
neutral to ground at the output of the UPS.



Note: A customer who has decided to use a domestic model on a ship producing
delta power aware that  the ship must have over current protection (fuse or circuit breaker)
in each hot leg. This is because a fault within the UPS (highly unlikely) from neutral
(whichever hot leg corresponds to the neutral) to ground is not protected by
the UPS's circuit breaker. Without this branch protection on the ship, such a
fault within the UPS could be dangerous because fault current is not limited.

Issue:
Where do you land run command wires on the AC Drives, and can you have more than one?

Product Line:
Altivar Drive, Process Drive

Environment:
All models and serial numbers

Cause:
None

Resolution:
These drives only have a single run command terminal.  Logic input 1 (LI1) is the default run forward input when operating in 2-wire terminal control, and it cannot be changed.  When in 3-wire control, LI2 is the run forward input, and it cannot be changed. The Run command can also come from Communications (Modbus, CANOpen, Ethernet, etc.) or the run button on the keypad can be used to run the motor when in HMI (keypad) control.

Issue:
How do I setup the Altivar Process Drive to communicate over Modbus over Ethernet (TCP)?

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers 

Cause:
Need to connect to the drive and communicate over Modbus

Resolution:

Setting up Modbus TCP on the Drive
EDS Files

• Download and import Modbus Ethernet EDS files
  • ​Ethernet Embedded: http://www.schneider-electric.com/en/download/document/ATV600_Ethernet_Embedded_EDS/
  • Ethernet Embedded: http://www.schneider-electric.com/en/download/document/ATV900_Ethernet_Embedded_EDS/

Basic Settings

• Program Communication Settings:
  • ​[Communication] [Comm parameters] [Ethernet Embd] Config submenu
    • [IP Mode Ether. Embd]
    • [IP address]
    • [Mask]
    • [Gateway]
  • ​​​Setting up a Modbus Address
    • [Communication] [Comm parameters] [Modbus SL] [Modbus Fieldbus]
      • ​[Modbus Address]
      • [Bd.RateModbus]
      • [Modbus Format]
      • [Modbus Timeout]​​​
  • • To read/write directly to individual 4x registers you will need to set a Modbus Address in the drive. 
      • The Modbus Address should match your Unit ID on PLC (Typically that is Unit ID of 1)
    • When using the IO scanner input/output tables you will need to use a Unit ID of 255
      • Set [Modbus Address] to 0
      • Configure IO Scanner Input/Output Table
      • FA294735:How do I access the Com Scanner Input and Output tables on the Altivar Process Drive?
• Remember to Power Cycle the Drive after any communication changes
• Programming Command Settings:
  • [Complete settings] [Command and Reference]
    • ​For command speed from Network, program:
      • [Ref Freq 1 Config] Fr1 - Set to [Embedded Ethernet] Eth
      • [Ref 1B switching] rCb - Set to [Ref Freq Channel 1] Fr1
      • [Control Mode] CHCF - Set to [Not separ.] SIM
    • ​​Video: Setting an Auto/Manual or Reference Switching on the Altivar Process Drives
      • https://www.schneider-electric.com/en/faqs/FA294131/
• Program Communication Settings (from SoMove)
  • ​​[Parameters List] [Fieldbus] [Modbus TCP/Ethernt IP]
  • Configure Drive Protocol (ATV900)
    • Ethernet Protocol - Set to Modbus TCP

Commanding the Drive

• Using IO Profile characteristics:
  • [Complete Settings] [Command and Reference] [Control Mode] - Set to "IO"
  • Command Word - 8501
  • 16 bit word (Bit 0, 1, 2..... 15)
  • Start/Stop must turn on bit 0 (first bit)
    • Write a 1 to start
    • Write a 0 to stop
  • Bit 1 to 15 are assignable to other drive functions like Fault Reset
  • Speed Reference
  • Speed Reference Word:
    • 8502 (Hz) and 8602 (rpm)
• Using CIA402 (DriveCom Profile) characteristics:
  • Works with all assemblies
  • [Control Mode] to [Not separ.] or [Separate]
  • Command Word - 8501
  • No 16 bit word
  • Start/Stop​
    • Drive will display nSt on top left corner.
    • A sequence of values must be written to the drive:
      • 6, 7 and 15 decimal values
      • Toggle between 7 and 15 to start and stop
  • Speed Reference
    • Speed Reference Word:
      • 8502 (Hz) and 8602 (rpm)

Related FAQ: 
FA316343: How do I troubleshoot an Altivar Process Drive that would not connect to a Modbus over Ethernet (Modbus TCP) network?