Specifications
Design
Range
Product or component type
Sustainable offer status
Warranty
Physical
Mounting support
[ue] rated operational voltage
[ie] rated operational current
Mechanical durability
Electrical durability
Connections - terminals
Height
Width
Depth
Net weight
Standards
Product certifications
Ip degree of protection
Ambient air temperature for operation
Reach regulation
Eu rohs directive
Toxic heavy metal free
Mercury free
Rohs exemption information
China rohs regulation
Environmental disclosure
Circularity profile
Others
Package 1 bare product quantity
Package 2 bare product quantity
Package 3 bare product quantity
Product name
Device short name
Compatibility code
Performance level
Poles description
Contacts type and composition
Network type
Network frequency
Rated operational power in w
[ith] conventional free air thermal current
[ithe] conventional enclosed thermal current
Making capacity
Breaking capacity
Rated conditional short-circuit current
[icm] rated short-circuit making capacity
Intermittent duty class
Suitability for isolation
[uimp] rated impulse withstand voltage
[icw] rated short-time withstand current
Tightening torque
Protective treatment
Mechanical robustness
Fire resistance
Unit type of package 1
Number of units in package 1
Package 1 height
Package 1 width
Package 1 length
Package 1 weight
Unit type of package 2
Number of units in package 2
Package 2 height
Package 2 width
Package 2 length
Package 2 weight
Unit type of package 3
Number of units in package 3
Package 3 height
Package 3 width
Package 3 length
Package 3 weight
Weee
Pvc free
Halogen content performance
Documents & downloads
hide show-
All
-
CAD Files and Packs
-
Technical Data Catalogues
-
Installation Instruction
-
Environmental Disclosure
-
Technical Drawing
-
Certificates (MSDS)
-
Declaration of Conformity
DNV-GL Marine Certificate TeSys VARIO - V02-01-0-1-2-3-4-5-6 disconnection switch
VERSION
1.0
DATE
11 Mar 2024
REVISION
1.0
CB_Certificate_TeSys V3&V4
VERSION
1.0
DATE
23 Aug 2023
REVISION
1.0
CQC_Certificate_TeSys Vario_V3&V4
VERSION
1.0
DATE
03 Apr 2023
REVISION
1.0
CSA Certificate_ TeSys Vario
VERSION
1.0
DATE
30 Dec 2022
REVISION
1.0
UL_Certificate_TeSys Vario
VERSION
1.0
DATE
30 Dec 2022
REVISION
1.0
EU Declaration TeSys Mini-Vario, VARIO V3-V4
VERSION
1.0
DATE
23 Feb 2024
REVISION
1.0
UKCA Declaration TeSys Mini-Vario, VARIO V3-V4
VERSION
1.0
DATE
15 Aug 2023
REVISION
1.0
CCC Self-declaration_Easypact_TeSys Vario_V3&V4
VERSION
1.0
DATE
03 Jan 2023
REVISION
1.0
Frequently Asked Questions
hide showIssue:
Getting an Internal Fault on an ATV312.
Product Line:
ATV312, Altivar 312
Environment:
All serial numbers for ATV312
Cause:
N/A
Resolution:
• Remove all control wiring.
• Check ribbon cable to control board behind the display.
• Replace the drive.
• Restart the drive.
• Contact a Schneider Electric representative
Issue:
Where can I find a link for SoMove?
Product line:
Variable Frequency Drives and Soft Starts
Environment:
All models, all serial numbers
Cause:
None
Resolution:
Below are the Links for SoMove Software and DTMs for AC Drives and Softstarts.
(SoMove: latest version)
http://www.schneider-electric.us/en/download/document/SoMove_FDT/
(Altivar DTM files for the ATV61, ATV71, ATV12, ATV212, ATV312, ATV32)
(Altivar Process 600 DTM files)
https://www.se.com/us/en/download/document/ATV6xx_DTM_Library_EN/
(Altivar Process 900 DTM files)
http://www.schneider-electric.us/en/download/document/ATV9xx_DTM_Library_EN/
(Altistart DTM files for ATS22 and ATS48)
https://www.se.com/us/en/download/document/Altistart_DTM_Library/
All other:
https://www.se.com/us/en/download/doc-group-type/3587139-Software%20&%20Firmware/?sortByField=Popularity
Click on Optional Filters
Select Document Type Group: Software/Firmware
Select a Product Category - Variable Speed Drives and Softstarts
Select a Product Sub-Category - Low Voltage AC Process Drives
Select Product Range -
- Altivar 61 (i.e. for all Altivar AC Drives DTM)
- Altistart 48 (i.e. for Altistart Softstarts DTM)
- Process
- etc.
Click the Search button
Download the DTM files for Altivar drives and the stand alone file for Somove.
WinZip or 7-Zip Extraction software may be needed for compressed/zipped files. If needed you can Download Free version 7-Zip from; http://www.7-zip.org/
The USB to RJ45 cable part number is TCSMCNAM3M002P
The SoMove software is free online, however, you will need to purchase this cable to connect your PC to products via the resident Modbus port.
The USB cable is not required if the Drive has an available Ethernet communication port available.
The drivers for the USB cable are included as part of the SoMove software.
When installing SoMove, make sure the USB cable is not connected. Only after the installation completes should you connect the cable to the PC.
Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
Product Line:
ATV61
ATV71
ATV630
ATV930
ATV320
ATV340
ATV32
Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720
Cause:
Drive is not detected when attempting to connect.
Resolution:
See attachment for screenshots showing SoMove V2.9.4
STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port.
STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked.
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port.
Note this IP address needs to match your Drives IP address up to the last octet.
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok
Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming.
Type=Fixed
IP address= 10.172.86.1 (for the Drive)
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address
STEP 3
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1
-Choose Single Scan and enter 1
-Apply and OK
-Ok again
STEP 4
-Now Scan for the Device to see if your PC finds the Drive.
-double click on the picture of the drive to connect and load from the device.
NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE. SECE select OK on the HMI and then select WDPE and press ok. Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.
The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only)
Please read and understand before checking OK.
Somove is loading settings from the Drive to your Somove on your PC.
Your are now connected to the Drive when the bar across the top turn's orange.
Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired. Otherwise leave the feature active which can offer the best cyber security.
Done.
NOTE:
This example should work using.
-Ethernet TCP
-Ethernet IP
-Profinet
Under Visualization Parameter
tick the Vertical slider and invert the vertical slider option to flip the horizontal slider to a vertical slider icon
Issue:
The ATV312 drive will not run the motor, with a run command present.
Product Line:
ALTIVAR 312
Environment:
All
Cause:
No output voltage
Resolution:
Verity line voltage and control voltage is present:
- Measure AC line voltage phase to phase
- Measure DC voltage between the +24 terminal and the COM terminal
Verify mode of operation remote or local modes:
- If the red LED's on the left-hand side of the drive's display are:
- Off- The drive is in remote (terminal) control
- Scrolling (flashing in sequence)- The drive is in local control
- Flashing together- The drive is in local, programming mode. It will not run in this mode. Hold down the ESC key for 2-3 seconds to return to local mode
Verify the run command is valid: Measure DC voltage between LI1/LI2 and COM
Verify the speed reference is valid: Meaure DC voltage between AI1/AI2 and COM
Verify the drive state and status: i.e. RDY state, faulted, or some other state.
Issue:
Wiring 0-10V DC Signal in the ATV32, ATV312, ATV61 and ATV71 drives?
Product Line:
ATV61, ATV71, ATV31, ATV312, ATV32
Environment:
All serial numbers Open style VFDs
Cause:
Needs to wire in a 0-10vdc signal for speed control.
Resolution:
On the ATV32, ATV61 and ATV71 drives, you can wire the 0 to 10vdc signal to AI1+ to com as reference speed 1, and you can program AI2 in menu the IO menu to set up AI2 as a 0 to 10vdc speed reference 2.
Please note that there is a factory installed jumper between AI- and com that allows this input to work with a 0 to10vdc input. If you remove the jumper, then it becomes an -10vdc to +10vdc input.
On the ATV312, the 0-10vdc signal is landed on AI1 only.
Altivar drive used to power up a panel or a device other than an AC motor.
Product Line:
All drives
Environment:
All
Cause:
Power conversion to power up a piece of panel equipment.
Resolution:
No. Altivar drives are designed to run AC squirrel cage inverter duty-rated motors only.
Please contact your local drives PAE (Product Application Engineer) for any possible solutions.
Product line:
Enclosed ATV61 ATV71 ATV58 ATV312
Environment:
0 -100 horsepower 460 volts, 0-50 horsepower 208/240 volts
Cause:
The VFD will not run when given a run command is activated?
Resolution:
Troubleshooting Enclosed VFD with HOA, Test/Normal and AFC/OFF/BYPASS switch. Terminal 24 is the neutral for the 120 V supply.
If NST occurs only when STO and LI3 are used together as STO input, and not when STO is standalone, refer to the points below,
1. The random NST is not linked to STO/DI3 but caused by EMC perturbation on the 24V supplied STO and or DI3 (if external 24V is used for STO/DI3), or P24 is not completely tighten to STO /DI3 inputs.
For example, if STO input is connected to external 24V, and this 24V fails ( for EMC reason, or 24V supplied to lot of device).
If it fails for a time of 100µs for example, and then external 24V come back to normal level, you will not see STO state on drive but NST , because LI1 is still enabled (even if TCT=Level).
On this case you can have a random NST or SAFF. The hardware time detection of STO state by STO input is 20µs.
- You should check by oscilliscope the signal (STO and or DI3 signal).
- See more information for ATV320 on pdf attached.
2. If used a device with OSSD which is not compatible with STO.
The solution with ATV320 is to use OSSD feature not wired to STO but with LI3+LI4 or LI5+LI6 (STO and L3PW are not compatible):
Then set LIrt parameter :
Current used by the STO input is around 20mA. Check the equipment connected to STO & DI3, that provide enough current to both inputs.
Test to supply STO & DI3 with internal 24Vdc of ATV320. If there is no issue with internal 24V of ATV320 , this can confirm the hypothesis of limited 24V in safety device.
The external 24V supply or safety output must be stable voltage and the most important, the cable used for STO & DI3 " MUST BE SHIELD".
1581 is not the general password to enter in the safety configuration. But a password to allow reset of safety password.
If you enter 1581 from the configure button you will have error message and that is normal.
To use the 1581 password you need to use the reset password button.
Enter here the 1581 and validate the safety password erasing.
Now you can go on "configure" button and it will ask you a new password to open the safety configuration.
How can the motor operate above 60Hz in the ATV31 or ATV312 drives?
Product Line:
ATV31 ATV312
Environment:
All
Cause:
Changing high speed / max frequency
Resolution:
Parameter HSP determines the maximum speed the drive can operate. Parameter tFr determines the maximum value that HSP can be adjusted.
By default, tFr is set to 60Hz. When changing the Motor Frequency - bFr this changes tFr to 72Hz.
To increase the maximum speed above 72Hz - Go to the drc menu and Set parameter tFr. This can be adjusted up to 500Hz. After saving the change, go to the SEt menu > HSP and adjust up to the desired speed.
If your motor is a specialty motor that is rated for a frequency other than 50Hz. or 60Hz. such as a 300Hz. rated spindle motor, change parameter FrS under the DRC menu to match the rated frequency of the motor.
Why is SoMove version 2.0 not recognizing any of the AC Drives or Soft starters?
Product Line:
All
Environment:
All
Cause:
The drives and soft starter DTMs are not loaded.
Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately. You must also register SoMove after you install it.
You can find the SoMove version 2.0 and the DTM files to install at this link
http://www.schneider-electric.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/
To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".
Wha happens if you feed 230vac into an 480vac Altviar ATV drive to run a 230vac motor?
Product Line:
Altivar ATV61, ATV71, ATV312, ATV212 ATV32
Environment:
All
Cause:
They ordered the wrong drive with 480vac they need a 230vac drive can they use the 480vac to run the 230v motor?
Resolution:
No you will need to order the correct drive to match the motor amps, hp and application.
- Smaller physical dimensions on cable external diameter compared to previous Clipsal Cat6A UTP cable, thus reduced space requirements for multiple cable runs.
- New Cat6A UTP cable weight is 28% lighter than previous product
- New Cat 6A UTP cable uses less raw material to manufacture, resulting in reduced consumption of materials and resources.
- Higher performance against heat rise in case of PoE (Power over Ethernet)
Output phase loss protection on ATV212 and ATV312 drives
Product Line:
Altivar 212, Altivar 312
Environment:
All models, all serial numbers.
Cause:
Protection from the loss of an output phase.
Resolution:
Both the ATV312 and ATV212 have output phase loss protection.
Output phase protection can be deactivated on both of these drives if needed for testing purposes:
For the ATV312 go to FLT > OPL and change from YES to NO to deactivate phase protection.
For the ATV212, press Mode until you see AUF, then scroll down to F - - - and hit Enter. Scroll down to F605 and change to '0' to deactivate.
Issue:
ATV312 password.
Product Line:
ATV312, Altivar 312
Environment:
All
Cause:
Prevent program changes
Resolution:
You can add a password by setting parameter COd (PIN code 1). This parameter is under the SUP menu (Monitoring). Change from Off to to On and then change the display to a 4 digit code and push the Enter button.
To unlock the drive, go under the COd parameter again and enter the pin code saved.
To reactivate the same pin code, change COd back to On and push the enter button.
To change the pin code, once unlocked, change the pin code to another 4 digit code and push enter to save.
To deactivate the pin code, change the display to Off and then push Enter to save.
USF showing on the ATV312 drives.
Product Line:
Altivar ATV31 and ATV312
Environment:
All
Cause:
Drive is tripping on USF or undervoltage fault.
Resolution:
USF means undervoltage fault.
Get a digital meter and check your input line voltages on L1 L2 L3
ATV312........M2 drive will trip on USF if the line voltage is 160VAC or less
ATV312........M3 drive will trip on USF if the line voltage is 160VAC or less
ATV312........N4 drive will trip on USF if the line voltage is 300VAC or less
ATV312........S6 drive will trip on USF if the line voltage is 430VAC or less
Available communication options
Product Line:
ALTIVAR 61, ALTIVAR 71, ALTIVAR 312, ALTIVAR 32, ALTIVAR 212, ALTIVAR 12, ATV600, ATV320, ATV340, ATV900
Environment:
All drives all serial number
Cause:
N/A
Resolution :
The standard communication protocols are Modbus on all Schneider Drives. However, on the ALTIVAR 61, ALTIVAR 71, ALTIVAR 312, and ALTIVAR 32, ATV320, ATV340, ATV600, ATV900 CanOpen is also standard. the ATV600 has embedded Modbus Ethernet TCP/IP, The ATV340(E) version and the ATV900 have embedded Ethernet TCP/IP and Ethernet IP as standard.
Standard warranty for a Drive or Softstarter.
Product Line:
Altistart, Altivar
Environment:
All
Cause:
NA
Resolution:
The date of purchase indicated on the distributors invoice or receipt can be used to determine if the drive or a Softstarter is in warranty. The standard warranty is 18 months. If no receipt or invoice is available, the date code of the drive can be used to determine if the drive is in warranty. This date code is imbedded into the Serial number that is located on the right side label of the unit below the bar code. The first 2 digits indicate the manufacturing plant. The next two digits indicate the last two numbers of the year it was manufactured and the next two digits indicate the week of that year. The following numbers indicate the sequence of drive.
example: 8B 092124041 (8B = manufacturing location, 09 = year 2009, 21 = week). The warranty ends November of 2010 (18 months from May 2009).
Issue:
How do I configure the Pressure or PI [PID Regulator] control configuration in the ATV312?
Product Line:
ATV312 ALtivar 312
Environment:
All model numbers
Cause:
Activating PID control
Resolution:
Several factory default functions are incompatible with PI control so they must first be deactivated before PI control can be set up.
First, go to the FUN menu and turn off the Summing and un-assign summing inputs.
From the FUn- menu, SAI submenu, make sure SA2 and SA3 are both set to NO (by default SA2 is set to AI2).
Then go to FUN menu and turn off the Preset Speed function.
Go to FUn- menu, PSS submenu, set PS4 to NO (default is LI4) and then set PS2 to NO (default is LI3).
You will not be able to set PS2 to No until after PS4 had been changed to No, so be sure to do it in the order listed.
Then you should have access to the PI Submenu.
Set PI parameters:
FUn - PI - PIF = AIx where x is the analog input for the PID feedback - Typically AI3 if the feedback signal is a mA input or AI1 if the signal is DC Voltage.
FUn - PI - PII = YES for internal setpoint adjustment
FUn - PI - rPI = reference setpoint as a % of the feedback full range
Example: Transducer is a 0-120 PSI sensor and the customer wants to maintain 60 PSI....The rPI parameter would be set to 50% (half of the sensor range.
If the setpoint was 80PSI then the rPI parameter would be set to 67% (80psi/120psi=.667 or 67%)
Also consider:
FUn - PI - PIC = YES to reverse the PID correction so that a low feedback results in a slower VFD speed to correct
Sleep/Wake function by setting SEt - tLS = low speed timeout and PI - rSL = wake threshold
ATV312 Programming Manual
How to connect an ATV320 to a HMI to save the parameters of the drive
Product String Reference:
- Top Level > Product Category > Industry > Industry Control & Drives > Variable Speed Drives > Altivar 320.
- Top Level > PR_Product_OPS_Structure > Variable Speed Drives and Soft Starters > Low Voltage AC Machines Drives > Altivar Machine ATV320
Objective:
The objective of this video is to provide guidance of how to connect an ATV320 drive to HMI device.
Product Line:
IDSDS – Speed Drives Systems.
Environment:
N/A
Resolution:
- Connect the RJ45 adaptor to the ethernet cable running to the drive
- Connect the HMI to the RJ45 adaptor. The display of the drive will now be apparent
- To save the parameters of the drive, go to the Main Menu, and scroll to “Open / Save As”
- Select “Save As”
- Select “File” that is free. The file will now transfer from the Drive to the HMI.
What are the things to consider in selecting the braking resistors for Altivar drives?
Product Line:
All Altivar Drives
Environment:
All
Cause:
Needs to know if the factors to consider in selecting the braking resistor for Altivar drives
Resolution:
1.) Resistance - Choosing a too low resistance may damage the drive. Too high and it's not as effective as a brake. That's because higher resistance means we will get lower current from the drive. Lower resistance means higher currents and too high current can damage the braking IGBT in the drive.
2.) Watts - Higher wattage means more durable braking resistor.
Step 1
For Modbus Serial , FR1 à Integrated Modbus
And for Modbus TCP , FR1 à Com Card
Step 2
To separate the Start/Stop command to the speed reference , please change control mode configuration CHCF to Separate/IO profile,
CHCF à Separate (sequential method)
CHCF à I/O Profile (allows to write to the command register of the drives in bits)
Step 3
Please check CD1 is set to terminals,
CD1 à Terminals (by default)
ATV320 Programming Manual and ATV320 Modbus Manual is attached for reference.
THDI definition
Product Line:
Altivar
Environment:
N/A
Cause:
N/A
Resolution:
The Total Harmonic Distortion (current), or THDi, of a signal is a measurement of the harmonic distortion present and is defined as the ratio of the sum of the powers of all harmonic components to the power of the fundamental frequency. THD is used to characterize the linearity of audio systems and the power quality of electric power systems. Distortion factor is a closely related term, sometimes used as a synonym.
Reset a fault on a Altivar drive.
Product Line:
Altivar ATV variable speed drives
Environment:
All
Cause:
Need to reset a fault status.
Resolution:
There are multiple ways to reset a fault, including a logic input assignment and communication network. But an easy way to reset a fault is to remove line voltage from L1,L2,L3. Allow enough time for the display to go completely blank and then wait another 30seconds. Reapply power. If the fault appears again, it means that the VFD has re-faulted.
Note: Some faults have to be reset by removing and reapplying line voltage (power-cycling) the drive. Refer to your drive's Programming Manual for a list of faults that require a power cycle to clear.
The following video demonstrates how to configure a logic input fault reset function on the Altivar 212:
SoMove will get an error when attempting to scan or connect to a device.
Product Line:
SoMove, ATV61, ATV71, ATV212, ATV312, ATV12, ATV32
Environment:
All serial number
Cause:
An error occurred during the installation
Resolution:
Make sure the USB driver and ModBus drivers are installed and are working.
Check your COM's settings for the USB cable (Device Manager on your PC and Advanced Settings in SoMove). Make sure the same COM port is being used for the cable in both places.
If you are still having issues you may want make sure the current DTM libraries are installed. You may also need to uninstall the DTM libraries and reinstall them.
As a last resort you may have to uninstall and reinstall the SoMove software.
ATV Process and ATV Machine drives conformal coated.
Product Line:
ALTIVAR 630
ALTIVAR 650
ALTIVAR 930
ALTIVAR 950
ALTIVAR 320
ALTIVAR 340
Environment:
All
Cause:
N/A
Resolution:
Altivar Process (ATV6x0 and ATV9x) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S3 conforming to IEC/EN 60721-3-3.
Except:
- Altivar Process ATV630C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
- Altivar Process ATV930C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
Altivar Machine (ATV320 and ATV340) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S2 conforming to IEC/EN 60721-3-3.
However, in all cases, there are no published certificates that we can send out.
Issue:
Set logic inputs other than LI1/DI1 for run forward command on an Altivar drive.
Product Line:
Altivar drives
Environment:
All
Cause :
LI1 logic input inoperative
Resolution:
In 2 wire control, LI1/DI1 is run forward. In 3 wire control, LI1/DI1 is stop and LI2/DI2 is run forward.
In either configuration, LI/DI1 must be active for the drive to run and no other inputs can be assigned as run forward.
|
Issue:
Is the ATV18 become obsolete? Product line: ATV18, Altivar 18 Environment: All models, all serial numbers Cause: Determine age of unit, product obsolescence Resolution: ATV18 became obsolete in 1995. The current replacement is the ATV12, ATV312 or ATV320 depending on the application (Current, HP and Voltage of the motor). There are some differences in dimensions, wiring and programming that should be reviewed by the customer. |
Power Factor correction capacitors on the Altivar Variable Frequency Drives.
Product Line:
Altivar Drives
Environment:
All models and serial numbers
Cause:
None
Resolution:
Schneider Electric does not recommend using power factor correction capacitors with variable frequency drives. Capacitor banks in distribution systems with 6 pulse variable frequency drives may result in undesirable resonant currents.
Issue:
Is a remote keypad come with the ATV312 drive as standard?
Product Line:
ATV312
Environment:
All models and serial numbers
Cause:
None
Resolution:
The ATV312 drive does not come with a remote keypad as a standard item. It must be ordered separately.
Remote Keypad Display
(IP54) ATV312, ATV12 VW3A1006
(IP65) ATV312, ATV12 VW3A1007
Mounting Kit, VW3A31101
Graphic Display (used also with ATV61 and ATV71) VW3A1101
Mobile phone and Bluetooth adaptor.
Product Line:
ATV71, ATV61, ATV312, ATV12, ATS48, ATS22
Environment:
All
Cause:
N/A
Resolution:
The TCSWAAC13FB is a Modbus-to-Bluetooth adaptor, used to activate any non-Bluetooth device to communicate via Bluetooth wireless link.
If you want to configure the ATV drive from your phone, you need to install SoMove Mobile into your telephone.
However, it can only support Symbian or Blackberry mobile. It does not support Android or iOS operating systems.
Cable part number to connect a PC to a drive or soft start when using SoMove or Powersuite?
Product Line:
ATV Altivar Drive ATS Altistart Soft starter
Environment:
All current products
Resolution:
TCSMCNAM3M002P: This cable is a USB to RS485 interface cable to be used with SoMove and Powersuite.
The cable connects to the the ModBus port on the drive and a USB port on a PC.
Note: If using this cable with SoMove, then the SoMove software must be installed on your PC prior to plugging this cable into the USB port on the PC. The driver for this cable is now included in the core SoMove software. And it's important that your PC uses this driver as opposed to a driver that Windows would install automatically.
Looking to go from 3 wire control to 2 wire control on the ATV312 drives.
Product Line:
Altivar ATV31 and ATV312 drives
Environment:
All
Cause:
The drive was programmed for 3 wire control and now they want change it to 2 wire control.
Resolution:
Programming changes
Go In to the IO menu enter.
find TCC enter
If TCC is 3 C change it to 2C for 2 wire control,
Please note this is a special parameter you will need to hold enter for 3 to 4 seconds.
Why is the LED scrolling on the ATV312?
Product Line:
Altivar 312, Altivar 12
Environment:
All serial numbers
Cause:
N/A
Resolution:
The scrolling LEDs mean the drive is in Local Operation mode. To switch into Local Programming, push and hold the ESC button for 2s. Then all three LED's will be flashing at the same time and the programming can be changed. When programming is finished, push and hold the ESC button again for 2s to enter into Local Operation again.
To switch back into Remote mode, push and hold the Mode button for 3s. Note - some programming is reset to factory defaults if you switch between Local and Remote. The drive is intended to be used for Local or Remote, not Local and Remote
What drives will the VW3A8120 simple loader tool work with?
Product line:
Altivar 12, 312, 32,61 and 71
Environment:
All models, check firmware numbers below
Cause:
n/a
Resolution:
ATV31 - V1.1 IE01 or higher
ATV312 - V1.3 IE01 or higher
ATV71 - V1.1 IE01 or higher
ATV71 S383 V1.1 IE01 or higher
ATV71 Lift - V1.1 IE01 or higher
ATV61 - V1.1 IE01 or higher
ATV12 - V1.3 IE01 or higher
ATV32 - V1.5 IE01 or higher
ATV320 - V2.7IE23 or higher
ATV312 digital inputs and relay outputs.
Product Line:
Altivar ATV312
Environment:
All
Cause:
Digital input and relay outputs are on the drive.
Resolution:
6 digital inputs LI1 thru LI6
2 relay outputs R1 and R2 relays
3 analog inputs AI1, AI2 and AI3
1 analog output AO
ATV630 speed control with local HMI
Product Line:
Altivar ATV600 and ATV900 series drives
Environment:
All
Cause:
The drive's speed is to be controlled by the local HMI
Resolution:
Enter the Main Menu of the Drive. Go to Complete Settings then go to Command and Reference. In this Menu, the first parameter is Ref Freq 1 Config which is set to AI1 (Factory default), change this parameter to Ref Freq-Rmt Ter
Main Menu -> Complete Settings -> Command and Reference
-> HMI CMD to Bumpless (Default is Disabled)
-> Ref Freq 1 Config -> Ref Freq-Rmt Term
-> If Start/Stop from Terminals and Speed control from HMI, Control Mode must be changed to Separate
Wants to mount his Altivar Drive horizontally.
Product Line:
Altivar Drive
Environment:
All serial numbers for Altivar Drive
Cause:
N/A
Resolution:
No the Altivar Drives cannot be mounted horizontally. The drives should be installed vertically at ± 10°.
Please refer to you drives installation manual for proper mounting conditions.
ATV312 Short Circuit Current Ratings (SCCR) information.
Product Line:
Altivar 312
Environment:
All
Cause:
Short circuit protection for drives
Resolution:
Please see attached for information.
Contact to get Start -Up Services on an AC Drive or Softstarter.
Product Line:
AC Drive or Softstarter
Cause:
N/A
Resolution:
If startup services has already been purchased, contact the project manager at the appropriate distributor or Schneider Electric sales office to schedule the service.
If startup services needs to be ordered, contact an authorized startup technician, searchable at the following link,
https://drivestartup.schneider-electric.us/#/techlocator
Or you can call DPSG (888-778-2733 option 2, option 4), and we'll be happy to submit a request to have you contacted to set up a visit by our Services department.
EPF2 fault on ATV32 or ATV320 when using Ethernet.
Product Line:
ATV32/ATV320
Environment:
All
Cause:
FDR detected fault
IP address duplication detected fault
Resolution:
First check the FDR on the Ethernet IP card is deactivated. In case the FDR is activated, that will explain the "EPF2" fault. The reason is that the Drive is waiting for a configuration from PLC, but PLC doesn't answer once the timeout is reached. This causes the drive to trip in "EPF2".
The second reason for "EPF2" fault is the range of IP address. In case of IP address 192.0.0.x and Sub net mask of 255.255.255.0 can cause "EPF2". Change the range of the IP address.
Additionally, an incorrect configuration of the drive can cause this fault when using Assemblies other than 100 and 101. Drive must be configured as follows:
- Ref 1= Communications card
- Profile= Separate controls
- CMD switching= C312
- CMD channel 1= Communication card
- CMD channel 2= Terminal control
- Ref 2 Switching= C313
- Ref 2 Channel= AI1 or AI2
Issue:
Assign a Timer Function Block on an ATV32
Product Line:
Altivar 32
Environment:
Somove function block for the ATV32 all serial number
Cause:
N/A
Resolution:
No, a variable cannot be assigned to the timer function of the ATV Logic, Timer function block properties. The on and off delay time is hard set in the function block properties.
Would like to know if you can supply a VFD with a generator
Environment:
All series
Product Line:
Variable Frequency Drives
Resolution:
The generator must deliver the starting current with the minimum variation of the voltage and frequency, in all cases within the tolerance written in the Altivar catalog.
The power of the generators depends also on the acceleration ramp and the current limitation set in the ATV.
The current harmonics can overheat the generator windings because the RMS current is higher as compared to a sinusoidal current. Because of that, a line reactor is helpful. Ask also the manufacturer of the generator if there are integrated filters and to know the maximum harmonic distortion.
The bandwidth of the generator voltage regulation has to be adapted to not take into account the voltage drop due to the current harmonics.
Generally for the generator, 2 times the motor power is enough.
The generator power can be decreased (optimized) if the cycles of the application are well known and if it is sure it will not change in the future.
Issue:
Password for the Altivar Process Drive embedded Ethernet Webserver.
Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)
Altivar Machine Drive (ATV340 E version)
Environment:
All models and serial numbers for Altivar Process Drive
Cause:
Reset the password of the Embedded Ethernet Modbus TCP webserver
Resolution:
[My preferences] [Webserver]
ATV600 series Firmware < V1.5: The default User ID and password is: ADMIN
ATV600 drives with Firmware V1.5 or higher no longer support ADMIN as a default password. The password is now unique to the drive and has to be looked up in the webserver submenu 8.7.
ATV900 series implemented the password change beginning with V2.1.
ATV340 E implemented this change with V1.6.
NOTE: The password is not shown unless the drive has an IP address assigned (either through DHCP server or fixed IP settings).
The default User ID remains Admin (not case sensitive).
There has been an additional cyber security update to the drives that requires the default password to be changed on first connection via Ethernet (Webpage or SoMove).
This was implemented in V3.3 for ATV600/ATV900 and in V3.2 for ATV340 E.
This enhancement means you will be required to enter the default password (available on the keypad) and then will be required to enter a new password to access the drive.
Password policies can be modified using SoMove or from the Webserver.
It is possible to disable this cybersecurity function from the keypad or via SoMove/webserver but caution should be used before doing so, since this can compromise the security of the system.
SoMove connections via the Modbus port are not impacted.
The actual value does not match the analog output of the drive.
Product Line:
Altivar Machines
Environment:
All models and serial numbers
Cause:
The most common cause is that the maximum frequency (tFr) is not set the same as the high speed (HSP) setting.
Resolution:
The analog output is based off of the maximum frequency setting. The default maximum frequency is set at 20% above the standard motor frequency (bFr). If the bFr is 60 the tFr is 72. Changing tFr will cause the analog output to match the actual value.
Issue:
ATV31C drive ratings
Product Line:
ATV31C
Environment:
All serial numbers for ATV31C
Cause:
N/A
Resolution:
Located in the Installation manual document 1624729. It is attached.