TeSys Mini-Vario, Switch body, for switch-disconnector, 3 poles, 40A

• Check the environment (electromagnetic Compatibility or EMC).
• Ensure proper grounding of the drive and the motor.
• Ensure proper separation of control and communication wiring from power wiring (line and load).
• Use shielded cable for analog and serial communication and follow proper shielding/grounding practices.

• Power down and after the display is blank, remove all control wiring and then reapply power and see if the fault returns.
• Check that no external +24v supply is connected to the control terminals.  If external 24V is used, disconnect it and then test to see if it may be a source of noise.
• With no power applied, check internal connections on the control terminals as well as the connection between circuit boards that are visible without disassembly.

Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
 

Product Line:
ATV61 
ATV71 
ATV630
ATV930
ATV320
ATV340
ATV32

Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720

Cause:
Drive is not detected when attempting to connect.

Resolution:
See attachment for screenshots showing SoMove V2.9.4

STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port. 


STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked. 
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port. 
Note this IP address needs to match your Drives IP address up to the last octet. 
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok


Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming. 
Type=Fixed
IP address= 10.172.86.1 (for the Drive) 
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address 


STEP 3 
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on  "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1  
-Choose Single Scan and enter 1 
-Apply and OK
-Ok again 


STEP 4 
-Now Scan for the Device to see if your PC finds the Drive. 
-double click on the picture of the drive to connect and load from the device.



NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE.  SECE select OK on the HMI and then select WDPE and press ok.  Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.

The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only) 







Please read and understand before checking OK. 



Somove is loading settings from the Drive to your Somove on your PC. 




Your are now connected to the Drive when the bar across the top turn's orange. 




Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired.  Otherwise leave the feature active which can offer the best cyber security. 




Done.  

NOTE:  

This example should work using. 
-Ethernet TCP
-Ethernet IP
-Profinet

 

Issue:
Fault Code Information for the ATV12/212 Drives.

Product Line:
ATV21
Altivar 21
ATV212 
Altivar 212
S-Flex

Environment:
All serial numbers for ATV21/212 Drives

Cause:
N/A

Resolution:
Information for the ATV21/212 drive can be found in the programming manual for the drive.

ATV21 Programming Manual is available for download here:  https://www.schneider-electric.com/en/download/document/AAV75193/
ATV212 Programming Manual is available for download here: https://www.schneider-electric.com/en/download/document/S1A53838/

Suppose the following happens when connecting the DCCABKIT6 cable between Laptop and DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2).

In Device Manager find something like

The cable has likely been used with some other product that has recognised the FDTI chip and installed this LibUSB driver which is not recognised by the Simple Wizard which sees a different device ID

BEFORE GOING FURTHER REALISE THAT ONCE COMPLETE THE OTHER DEVICE WILL NO LONGER FIND ITS REQUIRED DRIVER.

Right click on this entry in the Device Manager and select Properties from the menu

And proceed to the Driver tab

…and select <Update Driver>

… and Select <Browse my computer for Drivers>

Select <Let me pick from a list of available drivers on my computer>

With this next Dialog un-tick the Show compatible hardware

In this case you should see Manufacturer FTDI and Select from the Model USB Serial Port which should start the install finishing with…

From here you should now be able to connect.

It is important to note that when connecting to the DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2) with the DCCABKIT6 programming cable and running DCBMWizard or SimpleWizard that the power supply be in mode 1. To achieve this on the DCDALCIP250-2 press and hold the <ON A> button and momentarily press the <TEST A> button. The Line A indicator will single pulse 5x to indicate the mode.

If there is a compatible driver installed you can try tick Show Compatible hardware, then try selecting one of the drivers below.

If there are no drivers to be found on the Computer in question it is then possible to download the software by going to the following on  your web browser https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers and follow the instructions laid out.

Also go to https://ftdichip.com/drivers/  and follow up with https://ftdichip.com/document/installation-guides/

Where can I find C-Bus Protocol documents?

Answer:
C-Bus Protocol documents can be downloaded from here:
https://updates.clipsal.com/downloads/cis/C-Bus Protocol Public Release.zip (zip 1117KB)

Issue:
What is an OL2 fault indicate on the Altivar ATV21 and ATV212 drives?

Product Line:
Altivar ATV21 and ATV212

Environment:
All

Cause:
Motor Overload

Resolution:
OL2 indicates the drive is detecting a Motor Overload fault.
This will happen when the motor current exceeds the level programmed in the tHr parameter (works the same as a motor overload relay on a motor starter).

High current can be caused by:

• Excessive load applied to the motor (motor is too small for the load).
• Motor is jammed or stuck (locked rotor condition).
• Motor is running a low speed for a long time (reduces the cooling of the fan on the motor).
• Incorrect setting of the Pt (Motor Control Mode) parameter.
• Motor wear and winding issue.
• Application issue.

• Make sure your drive and motor are sized correctly for your application
• Ensure there is nothing jamming the motor
• Verify parameter AU1 (Auto Ramp Adapt) is set to 0 [disabled].  The factory default setting is 1 [enabled]
• Double-check your drive's parameters, particularly tHr (motor thermal protection), ensure the motor's nameplate data is entered correctly

• Set Output Phase Loss (F605=0) and run the drive 'open circuit' with the motor disconnected to test the drive. Run the drive at 20Hz, 40Hz, and 60Hz. If the drive doesn't fault, the issue is likely with the motor/application
• Per the Programming Manual approximately 120s is required to allow for reset.  
• Test your motor with a 1000V Megger to find any issues with the motor windings/insulation

Issue:
PID control setup on ATV21 and ATV212 drives?

Product Line:
Altivar ATV21 and ATV212, S-Flex enclosed.

Environment:
All

Cause:
Setting up PID control on the ATV21 and ATV212 drives.

Resolution:

1. Press the mode button until you see AUF
2. Arrow down to F------ and press enter
3. Find F360 and press enter choose your PID feedback assignment and to activate your PID function

• 1 for VIA
• 2 for VIB

• Set to 3 if you want to use the up and down arrows as your set point.
• Set to 1 for VIA or 2 for VIB if you want your analog input to be your set point.

Please note: it is not a good idea to set up to set your PID feedback F360 to 1 VIA and your set point  FNOD to 1 VIA. 

Basic setup for a 4-20mA signal input for PID feedback would be:
F201=20%  (4mA)
F202=0
F203=100%  (20mA)
F204= 60hz
F360= 1 (enable PID and feedback is VIA 4 to 20mA)
FNOD= 3  (up and down arrows are your set point.

Optional settings:
F362=PID proportional gain
F363= PID integral gain
F380 = 1 for Reverse acting (0 = deactivated)

Ref manual 30072-451-63

Issue:
Video: Fault history on the ATV21 and ATV212 drives.

Product Line:
Altivar ATV21 and ATV212

Environment:
All

Cause:
Fault history showing last the last 4 faults.

Resolution:
Fault history on the ATV212 can be displayed in the Monitor menu. The drive will retain the last four faults.



Perform the following steps:
On the drive itself:
Press the Mode button until you see "Fr-F" (do not press enter)
Press the down arrow 4 times, the display will flash the number "4" then shows the error code.  If no error, it will show "nErr" 3, then press the down arrow again to show error number "3".
Repeat steps 2 and 3 above to display errors 2 and 1.

When using the remote keypad (VW3A1101):
Press the ESC button until you see "Fr-F" (do not press enter) 
Arrow clockwise or counter clockwise until you see the last faults.

Issue:
What is the warranty period for EVlink electric vehicle charging stations

Product Line:
PTEVC - ELECTRICAL VEHICLE

Resolution:
The EVlink stations are covered by an 18 month warranty as described in section 12 of the Schneider Electric Terms and Conditions of Sale. These can be reviewed here .
This warranty does not cover the consumable items of the EV station, namely the J1772 cable (EVCABLER) or the cable dock (EVCABLEDOCK).

Issue:
Password for the Altivar Process Drive embedded Ethernet Webserver.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)
Altivar Machine Drive (ATV340 E version)

Environment:
All models and serial numbers for Altivar Process Drive
 
Cause:
Reset the password of the Embedded Ethernet Modbus TCP webserver

Resolution:
[My preferences] [Webserver]

ATV600 series Firmware < V1.5: The default User ID and password is: ADMIN  
ATV600 drives with Firmware V1.5 or higher no longer support ADMIN as a default password. The password is now unique to the drive and has to be looked up in the webserver submenu 8.7.
ATV900 series implemented the password change beginning with V2.1.
ATV340 E implemented this change with V1.6.
NOTE: The password is not shown unless the drive has an IP address assigned (either through DHCP server or fixed IP settings).
The default  User ID remains Admin (not case sensitive).

There has been an additional cyber security update to the drives that requires the default password to be changed on first connection via Ethernet (Webpage or SoMove). 
This was implemented in V3.3 for ATV600/ATV900 and in V3.2 for ATV340 E.
This enhancement means you will be required to enter the default password (available on the keypad) and then will be required to enter a new password to access the drive.
Password policies can be modified using SoMove or from the Webserver.

It is possible to disable this cybersecurity function from the keypad or via SoMove/webserver but caution should be used before doing so, since this can compromise the security of the system.

SoMove connections via the Modbus port are not impacted.
 

Issue:
ATV21/ATV212 OC2P fault

Product Line:
Altivar ATV21 and ATV212

Environment:
All

Cause:
Short circuit or grounding fault during deceleration

Resolution:
The fault means: Short circuit or grounding fault during deceleration
Drop the motor leads and Megger out the motor and cables with a 1KV Megger.
Run drive with no motor connected: Set 605 to 0 and measure voltage coming out of the drive at 20/40/60 hz intervals phase to phase voltage measurement.
Check for proper grounding at the motor and drive.

Issue:
Some features are lost if the optional LonWorks card is added to the ATV212 drive.

Product Line:
Altivar ATV212 and ATV21

Environment:
All

Cause:
Updating to the LonWorks option card you will loose some features on the drive.

Resolution:
If the optional LonWorks card replaces the standard card, the following features are lost:

• VIA 4 to 20mA input will be removed
• FM analog output will be removed
• RYA and RYC relay output will be removed.