TeSys Mini-Vario, Switch body, for switch-disconnector, 3 poles, 25A

This can be done with our 2AX, 10AX or Micro Module Switch along with the Hub. At one end you will need an Active, Neutral and Load wiring. At the other end you will need Active and Neutral only. You can then create Automations to achieve the 2-way.
You need to create two automations for a 2-way:
 

1. when switch A and switch B are ON, turn switch A and switch B ON
2. when switch A and switch B are OFF, turn switch A and switch B OFF

This can be expanded to 3-way, 4-way etc by simply adding the other switches into the respective ON and OFF automations.

 

5041NMML/5041NMS - doesn’t come with a push button assembly Blank

 

5041NMML Clipsal 40 Series C-Bus Master Module

 

 

5041NMS-Clipsal C-Bus 40 SERIES Slave Push Button Mech

 

 

5041NMS does not  come with a push button cap,  need to purchase separately

 

 

40APB(Standard PushButton)

  S40APB(style color range)  or
 E40APB (essence style range)- for marking then it will be a special order

 

Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
 

Product Line:
ATV61 
ATV71 
ATV630
ATV930
ATV320
ATV340
ATV32

Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720

Cause:
Drive is not detected when attempting to connect.

Resolution:
See attachment for screenshots showing SoMove V2.9.4

STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port. 


STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked. 
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port. 
Note this IP address needs to match your Drives IP address up to the last octet. 
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok


Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming. 
Type=Fixed
IP address= 10.172.86.1 (for the Drive) 
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address 


STEP 3 
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on  "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1  
-Choose Single Scan and enter 1 
-Apply and OK
-Ok again 


STEP 4 
-Now Scan for the Device to see if your PC finds the Drive. 
-double click on the picture of the drive to connect and load from the device.



NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE.  SECE select OK on the HMI and then select WDPE and press ok.  Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.

The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only) 







Please read and understand before checking OK. 



Somove is loading settings from the Drive to your Somove on your PC. 




Your are now connected to the Drive when the bar across the top turn's orange. 




Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired.  Otherwise leave the feature active which can offer the best cyber security. 




Done.  

NOTE:  

This example should work using. 
-Ethernet TCP
-Ethernet IP
-Profinet

 

Both wiser have the same part number(5200WHC2) but different Device type

Old Wiser2 
Wiser 2 with WiFi – wiser2firmware_1_32_102.img

Current C-Bus Home Controller (SLHC)
Wiser 2 without WiFi – SLHomeControllerFirmware_2_00_67.img

Firmware update is done via PICED but Alternatively, you can use the option Wiser Manual Update under the Settings from the Web Client and then choose one of the above files for the upgrade.

 

Can you use standard Zen front fascia Z4063VH on a Cbus Zen R5043NL?

Unfortunately the Standard Zen and the C-Bus Zen covers they're not interchangeable

Issue:

Can Power tag link Display(A9XMWRD) be integrated with Panel server?


Product Line:

Panel server

Environment:

PAS 600 and PAS 800

Resolution:

As per the latest firmware release notes 001.007.000. Power tag Link Display( A9XMWRD) cannot be integrated to PAS at this stage.








                           









                            
 

Issue:

Product Line:

APC SurgeArrest; The following model numbers are included in this recall.
 

7 Series model numbers	8 Series model numbers
NET7	NET8
NET7T	NET8N
NET7T-C	PER8T
PER7	PER8TR
PER7C	PER8TR-CN
PER7T	PER8TVR
PER7T-CO	PER8XTV
PER7T-U	PRF8T2
PER7TX137	PRF8TT
PER7-U	PRO8
PER7X148	PRO8T2
PRF7	PRO8T2C
PRF7T	PRO8T2MP12
PRO7	PRO8T2MP12B
PRO7C	PRO8TV
PRO7T
PRO7TX183

 

Resolution:

Problem : The drive intermittently goes into NST when STO is configured ‘L3PW’. Once L3PW is put back to ‘NO’ then drive work as per normal.

If NST occurs only when STO and LI3 are used together as STO input, and not when STO is standalone, refer to the points below, 

1. The random NST is not linked to STO/DI3 but caused by EMC perturbation on the 24V supplied STO and or DI3 (if external 24V is used for STO/DI3), or P24 is not completely tighten to STO /DI3 inputs.

For example, if  STO input is connected to external 24V, and this 24V fails ( for EMC reason, or 24V supplied to lot of device). 
If it fails for a time of 100µs for example,  and then external 24V come back to normal level, you will not see STO state on drive but NST , because LI1 is still enabled (even if TCT=Level).
On this case you can have a random NST or SAFF. The hardware time detection of STO state by STO input is 20µs.

- You should check by oscilliscope the signal (STO and or DI3 signal).
- See more information for ATV320 on pdf attached.

2. If used a device with OSSD which is not compatible with STO.



The solution with ATV320 is to use OSSD feature not wired to STO but with LI3+LI4 or LI5+LI6  (STO and L3PW are not compatible): 



Then set LIrt parameter : 



Current used by the STO input is around 20mA. Check the equipment connected to STO & DI3, that provide enough current to both inputs.
Test to supply STO & DI3 with internal 24Vdc of ATV320. If there is no issue with internal 24V of ATV320 , this can confirm the hypothesis of limited 24V in safety device.
The external 24V supply or safety output must be stable voltage and the most important, the cable used for STO & DI3 " MUST BE SHIELD".




 

View the last fault from LFT parameter in SUP Menu.
Refer to ATV28 User Manual attached. 

Somove safety password can be reset by code 1581.

1581 is not the general password to enter in the safety configuration. But a password to allow reset of safety password.
If you enter 1581 from the configure button you will have error message and that is normal.



To use the 1581 password you need to use the reset password button.



Enter here the 1581 and validate the safety password erasing.



Now you can go on "configure" button and it will ask you a new password to open the safety configuration.




 

From the Task Manager, check the memory usage of each application. If there is an application with excessive usage, try to close it.
 

1. Go to Control Panel->View advanced system settings (you can just type it from the Start bar).

1.  Then in the System Properties dialog, go to the Advanced Tab.
2. Under Performance, click on the Settings… button.
3. In Performance Options dialog, go to the Advanced Tab.
4. Under Virtual Memory, click on the Change… button.
5. In the Virtual Memory dialog, select "Custom Size" settings at 4GB(= 4096MB) or 6GB(=6144MB).
6. Click OK.

If the BMENUA0100 is used in an M580 hot standby system, ensure that the Exchange on STBY attribute is unticked for the GEST and RECP_DDT variables.



This will allow the Read_DDT function block (asynchronous communication EFB) to automatically resume operation after a switchover.
 

When the user opens the RCZ file, RemoteConnect tries to delete the files in the directory that have the same names as the files in the RCZ to prevent any confusion.


The archive directory is where the user is trying to open the .RCZ file which is called the archive file.

The archive file contains all the artifacts for a RemoteConnect project in one file. If, for some reason, the files were still open (another open RemoteConnect session in the background), then this deletion operation will fail as the files are in use.

If there is another session of RemoteConnect where the same project is already open, it must be closed before trying to reopen the project archive. If there does not seem to be any other open RemoteConnect session, there could still be a background process. In this case, perform one of the following

• Run process scrubber (C:\Program Files (x86)\Schneider Electric\RemoteConnect\ProcessScrubber.exe)
• Reboot the computer.

If the value of ParamKW is different, then it is referring to any modification done on the configuration of the NOC (most likely in the DTM browser). If you do not see any changes in this section of the program, then no actual modification was done. For example, if the IP address of a device in the DTM browser is changed and then changed back to its original value, a time stamp will still exist, resulting in the ParamKW changing.

Issue:

Ecostruxure Power commission (EPC) failed to launch-Port in Use error

Product Line:

Ecostruxure Power Commission

Resolution:

EPC will not be launched if the following ports are occupied by any other application

SCADAPack x70 can be time synchronized with GeoSCADA over DNP3 either over serial or LAN. In order to time synchronize SCADAPack x70 from GeoScada kindly follow the below procedure.

When using DNP3 serial time sync or DNP3 LAN time sync, use the RemoteConnect first to set the Time Update Request Rate parameter. The RTU will request the time from the Master at this interval to keep its clock synchronized.

1. Open the RTU’s Configuration tab and select the DNP3 property page, Layer Settings as shown below. Confirm the default value of 1440 minutes (or once per day) is set. (A value of 0 Periodic time update requests are not sent)




2. Choose the method to use in GeoSCADA by opening the GeoSCADA project from the last exercise and double-clicking the outstation object to edit its properties.

3. Select the object’s DNP3 tab and scroll down to the section Set the Clock.

4. The Initiate Set Clock list box selects who initiates setting the clock: the Outstation, GeoSCADA or both


Initiate Set Clock

Use this combo box to specify what triggers Geo SCADA Expert to set the outstation’s clock. 

• Outstation and Geo SCADA Expert
  • Geo SCADA Expert sets the outstation’s clock:
    • At the frequency specified on the relevant DNP3 Channel Form
    • On establishing communications with the outstation
    • Whenever the driver detects a clock jump in the server
    • In response to the outstation setting its DNP3 Need Time IIN bit.

The exception to this is if the Check Clock Drift feature is set to an option other than 'Disabled'. If so, Geo SCADA Expert will only set the outstation's clock in the first three situations providing that the clock has drifted by an amount that falls within the range within which Geo SCADA Expert is to set the outstation's clock. (Geo SCADA Expert will always attempt to set the clock if requested to by the outstation, regardless of whether the clock is already synchronized.)

Set Clock Method

Use this combo box to specify the method by which Geo SCADA Expert sets the outstation’s clock. Choose from:

• Delay Measurement (FC 23)
  • Select this option if Geo SCADA Expert connects to the outstation using a serial device (for example a direct serial cable, radio, or dial-up modem), or if the outstation does not support Record Current Time (Function Code 24).
• Record Current Time (FC 24)
  • Select this option if the outstation supports Record Current Time (Function Code 24) and Geo SCADA Expert connects to the outstation using TCP/IP.

Product Line:
Legacy, Powerpact, and Masterpact circuit breakers

Resolution:
The System Interface Kit for Powerpact (H J L M P R) and Masterpact (NT NW) breakers with Micrologic trip units. Purchase LV485500 through Services.
Masterpact MTZ breakers are tested with a PC running Ecostruxure Power Commission (EPC) software; no secondary injection kit is needed.
The secondary injection test kit for Legacy Micrologic (Micrologic Series B) breakers is the UTS3.
The Full Function Test Kit  (FFTK) for Powerpact M, P, R frame and Masterpact circuit breakers with electronic or Micrologic trip units is S33595.
The Hand Held Test Kit (HHTK) for Powerpact M, P, R frame and Masterpact circuit breakers with electronic or Micrologic trip units is S33594.
The UTA tester for testing Powerpact H, J, L circuit breakers is STRV00910.
The Pocket Tester for testing Powerpact H, J, L circuit breakers is S434206.
The Universal Test Kit for testing Legacy Micrologic (Micrologic Series B) trip units is UTS3.
The test kit for testing Masterpact and Compact circuit breakers with STR trip units is 55391.

Service Interface Kit LV485500, must be used with PC running Ecostruxure Power Commission software. 
See attached User Guide and instructions or web page for more information.
Tests:

• Masterpact NW, NT, Powerpact H J L M P and R Frames, Compact NSX circuit breakers with Micrologic trip units
• IFE, IFM, IO, FDM121 modules
   

This will be the phone number/email address that was used when registering an account for the Wiser by SE app. You can get this information from the home screen and tapping the 3 bars for the menu slide out,  then it will appear in the top left of the screen.
 

We consider only the resistance of the parts accessible in use (head and bezel). The contact are supposed to be protected.
The resistance to chemical is usually depending on concentration and temperature.
For the ZB5AS844, here is the result :



Where NOK = dimensions change > +/- 12%
OK = dimensions change < +/- 5%
In conclusion, the ZB5AS844 head is NOT compatible with sulfuric acid at any concentration.

 

Both ZigBee and WiFi operate on 2.4GHz, which means they can influence each other. Selecting the best combination of WiFi/ZigBee channels might be necessary for some installations (especially in areas where there's a lot of neighbouring emissions - many WiFi networks or other ZigBee installations).
Luckily, most modern WiFi routers utilize the "Auto Select Channel" function - the router selects the least used channel it can see.

Overview of WiFi and ZigBee channels below:

2.4 GHz WiFi channels

2.4 GHz ZigBee channels

WiFi's three non-overlapping channels (1, 6, and 11) use the exact same frequencies as ZigBee channels 11-22.
We could say that if we select channel 1 of WiFi, the safest one on ZigBee would be 26.
Noting though that Zigbee Channels 25 and 26 are slightly lower powered than the other channels.
Each environment can be different, but generally speaking, wireless communication is affected by obstacles.
Concrete and metal obstacles (armatures, walls, reinforced concrete) are the worst kind of an obstacle.
We can expect that metal and concrete will decrease the range of any wireless device. In such a case, it's possible it will be necessary to install more wired Wiser devices in adjacent rooms to make the network more stable.
 

Issue:
Padlock hole diameter on GV2P

Product Line:
GV2 Manual Motor Protectors

Environment:
All GV2P, rotary handle. 

Cause:
n/a

Resolution:
There are provisions for one padlock only, the hole size is approximately 6mm.  You can add a GV2V03 padlock attachment that will allow up to 6 padlocks for Lock out Tag out applications.

SUMMARY
Citect Deployment Client Service fails to start : Error 1064 - An exception occurred in the service when handling the control request

SITUATION
CITECT 2018 R2
OS - Windows Server 2016/2019, Windows 10

SYMPTOM
When configuring Deployment Client in the Configurator, an error occurs as “Deployment Client registration was unsuccessful”, even though the following settings are in place-

• SMS is configured correctly on client machine
• Port 443 is in the exception list and/or firewall is disabled
• User credentials are correct & have been added in the appropriate deployment user group.

During this it can be observed that Citect Deployment Client Service is stopped and on starting manually it throws Error 1064 and fails to start.

ACTION
When configuring Deployment Client in the Configurator the username needs to be entered as domainname\username.
 

Power requirements for the QR radios will vary dramatically depending on how it is being used. You will need to know several parameters such as the duty cycle and duration of Tx messages with the set Tx power to work out what percentage of Tx versus Rx will be in the system (per remote) then calculate total power consumption per day.
 
At a remote site, the radio will draw 5W while it is receiving data or waiting to receive data.  The main power consumption occurs when the radio is transmitting. The total power required while transmitting will depend on how much power the radio is set to transmit. You would then need to estimate how long each radio will spend transmitting.


You are going to see the power consumption for Trio QR450 under different circumstances as an example to help you to determine your radio power consumption


Example 1: 
The repeater station transmitting at full power could be:
50% transmitting @40dBm over the air would need 52 W = 26
50% receiving would need 5W = 2.5W
So on average, it would need 28.5W
 
Example 2: 
The remote radio at full power only transmits 1% of the time
99% of 5 W = 4.95 W.
1% of 52 W = 0.52 W
In this case, on average it would need 5.47 W

Issue
How can I upgrade firmware on multiple APC Network Management Cards at one time or in an automated fashion?

Product Line

• Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619

Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, NetBotz 200)

• Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH

Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products.
Environment

• All serial numbers
• All firmware versions, unless otherwise noted

Cause
A user may wish to automate the process of upgrading firmware on Network Management Cards or devices with an embedded card to save time, especially with large quantities of devices.

Resolution

Users can upgrade the firmware on individual Network Management Cards via a couple of different methods, specifically

• FTP
• SCP
• XMODEM
• InfraStruXure Manager (discontinued product)
• StruxureWare DCE/InfraStruXure Central
• Firmware Upgrade Utility (the executable is included with the firmware when downloaded)
• USB (if available)

In some cases, a user may have multiple devices that need to be upgraded. The user can upgrade each device individually. However, this may prove to be time consuming.

Therefore, the user has two options to perform a mass upgrade of firmware.

• The first, InfraStruXure Manager, is a discontinued item that monitors APC network-enabled devices. A feature of the InfraStruXure Manager is the ability to perform mass firmware upgrades. Please reference the User Guide for the InfraStruXure Manager to perform the mass firmware upgrade. InfraStruXure Central/StruxureWare Central/StruxureWare DCE is InfraStruXture Manager's replacement and offers this feature as well. 
• The second, the Firmware Upgrade Utility which is included with all currently downloaded firmware for Network Management Card 1, 2 and 3
•  devices as well as those that embed one of these model cards. You can obtain the latest firmware via the Software / Firmware Download site.
  
  Download the firmware to your local computer. An example of the firmware that you download will appear as “apc_hw02_aos374_rpdu374.exe”
  
  Once downloaded, you can run this file and it will automatically launch one of two executables, depending on which firmware you have downloaded.
  
  NOTE: Certain applications have requirements for a firmware update can be applied. Please refer to the particular application's documentation to ensure a mass upgrade can be performed on the device with no other requirements. For instance, the g2ats application has important requirements outlined in Knowledge Base article FA156178  that must be followed before a standalone or mass upgrade can be done.

Network Management Card 1 devices

Once you execute the firmware file .exe, you'll be prompted to extract the files to a chosen location or directory.

Once extracted, the executable will attempt to run the upgrade. Simply close the command prompt windows that open. Locate the directory that the extracted files were saved to. In this directory, you should see a file named “iplist.txt”. Open this file in a text editor. The contents on the iplist.txt should appear similar to:
 
;SystemIP=168.192.0.1 (the IP address of the device you wish to upgrade)
;SystemUserName=username (the username of the device you with to upgrade)
;SystemPassword=password (the password of the device you with to upgrade)
 
In order to upgrade multiple devices, you must edit this text file. You will have to create login parameters for each device you wish to upgrade. (APC recommends no more than 10 devices at one time).

NOTE: Any lines in the iplist.txt file starting with a semicolon will be ignored. 
 
An example of this file with multiple devices is below. (Actual device parameters may appear differently based on user preferences):
 
SystemIP=192.168.1.1
SystemUserName=apc
SystemPassword=apc

SystemIP=192.168.1.2
SystemUserName=apc
SystemPassword=apc

Once you have entered the login parameters for each device, make sure to save and exit the file.
Next, locate the “upgrd_util.exe” file, also located in the same directory that you extracted the firmware files to. Double-click on the “upgrd_util.exe” file and the mass upgrade will begin.

NOTE: In NMC1 Upgrade Utility v1.2 or higher, a username or password longer than 11 characters will be truncated. Thus, you will need to change the password to 11 characters or less to use upgrd_util.exe. This could be modified using a mass configuration first, outlined in Knowledge Base article FA156117.


A menu should appear with the following options:
1. Use parameters in configuration file.
2. Enter parameters for single upgrade.
3. Exit firmware upgrade tool.


Choose option 1.

The firmware upgrade will now begin. The executable will attempt to upgrade all devices listed in your IP list. If any errors are found, the upgrade will continue on to the next device.

Network Management Card 2 and 3 devices

Locate the directory that the extracted firmware files were saved to and in this directory, open the file named devices.txt manually in a text editor. The contents on the devices.txt should appear similar to:

; Firmware Update Device File for Network Management Card X Devices
; Auto-generated on: 1/31/2022 11:41:07 AM

;[Device]
;Host=0.0.0.0
;Protocol=SCP
;Port=22
;Username=apc
;Password=apc

Remove the ";" symbols from the [Device] line and below, then enter the appropriate configuration for each device that will be upgraded. For example, if two devices will be upgraded with the IP address 192.168.86.245 and 192.168.86.246, it should look like:

[Device]
Host=192.168.86.245
Protocol=SCP
Port=22
Username=apc
Password=apc
Language=

[Device]
Host=192.168.86.246
Protocol=SCP
Port=22
Username=apc
Password=apc
Language=

Once the configuration is complete, make sure to save and exit the file. (APC recommends no more than 10 devices at one time). After launching the NMC upgrade utility, the tool will automatically detect the presence of a devices.txt file, select "Start Update" to proceed:



Once the upgrade is complete, you will be required to close the executable/command prompt window.

If you have any questions on this process or experience trouble, please contact APC Technical Support. Before calling, please have the following information available:

• Firmware that you downloaded.
• Which method are you using?
• Device model and serial number that you are attempting to upgrade
• What type of error do you receive when attempting to upgrade?
• How many devices are you attempting to upgrade?

Product Line:

Panel Server

Environment:

PAS600 and PAS800

Resolution:

 

1. Is wireless accessible in this configuration?
   
   
   There are two wireless networks in Panel server one is IEEE 802.15.4(to communicate with downstream devices like Power Tags etc. that support this protocol) and other one is Wi-Fi. Please see below architecture

2-Can wireless function be disabled?


By default both IEEE802.15.4 and Wi-Fi is disabled in the Panel server. It can be enabled or disabled (temporarily) by going through the webpage of the panel server(See attached PDF document)

But If they want to permanently  disable the IEEE 802.15.4 and Wi-Fi Please see below. By doing this  both IEEE 802.15.4  and Wi-Fi will be permanently disabled.
It is permanent and cannot be undone. Neither a factory reset nor a backup restore can activate the radio capabilities again.

 This  feature is available from Firmware version 001.005.000 and onwards









 

Since these bits are defined in individual structures with type T_DIS_IN_GEN for each channel, it is not possible to convert them into a DINT directly. However, you can use this work around in your code to convert. i.e use 2x BIT_TO_WORDS, then WORD_AS_DINT.

This warning will occur if the amount of saved data exceeds 80% of data memory available on the M340 (256 Kbytes). The amount of Memory available in the Memory Usage screen will be less than 20%. The only way to reduce this is to delete unused variables, DFBs and EFBs.

Issue:
How to change the power sign on 5.2E, 6.2E, 5.3E,6.3E trip units for Powerpact H, J and L frame breaker?

Product Line:
Powerpact H, J and L

Resolution:
The power sign can be changed through Modbus registers or with RSU software and UTA test kit STRV00910.

RSU:
Modify the Power sign using the RSU software and UTA Tester STRV00910, see link for free RSU download.
https://www.se.com/us/en/download/document/Micrologic_RSU_Compact+NSX_rev_13.3.2_Setup/

In the Metering setup/Power sign window, select the power sign:
• + The power running through the circuit breaker from top to bottom is
counted positively.
• - The power running through the circuit breaker from top to bottom is
counted negatively.
The default value of the power sign is +.


MODBUS:
Power Flow
Sign 3316 3315 RW — — UINT 0–1 E
Power flow sign
0 = the active power flows from upstream (top) to downstream (bottom) (default).
1 = the active power flows from downstream (bottom) to upstream (top).
The power flow sign command (command code = 47240) configures the content of the power flow sign register.

8000 7999 — — UINT 46240 E Command code = 46240
8001 8000 — — UINT 12 E Number of parameters (bytes) = 12
8002 8001 — — UINT 5121 E Destination = 5121 (0x1401)
8003 8002 — — UINT 1 E 1
8004
8005
8003
8004 — — STRING — E Level 4 password (default value = ‘0000’ = 0x30303030)
8006 8005 — — UINT 0–1 E
Power flow sign
0 = the active power flows from upstream (top) to downstream (bottom)
(default)
1 = the active power flows from downstream (bottom) to upstream (top).
 

Yes.

Please see below details from Masterpact MTZ User Guide (DOCA0101EN) which describes the ‘Force Trip’ function using the EcoStruxure Power Commission (EPC) Software. This activates the SDE contacts.

Please note that this ‘Force Trip’ feature is only available for Masterpact MTZ breakers when the Micrologic X trip unit of Masterpact MTZ breakers is directly connected to a computer via USB connection only.




 

SCADAPack X70 Series with 6000 I/O (20-pin to 20-pin) Expansion module cable

6000 expansion modules do include a 2-inch inter-module cable inside the box. A longer cable can be ordered separately if it is required

Expansion module cable part number:

• TBUM297918    Shielded intermodule cable, 12 inches (0.3m) long
• TBUM297919    Shielded intermodule cable, 18 inches (0.45m) long
• TBUM297920    Shielded intermodule cable, 24 inches (0.61m) long
• TBUM297921    Shielded intermodule cable, 30 inches (0.76m) long
• TBUM297922    Shielded intermodule cable, 45 inches (1.14m) long
• TBUM297923    Shielded intermodule cable, 72 inches (1.82m

SCADAPack X70 to 5000-Series I/O Modules

SCADAPack X70,  SCADAPack 53xE, and 6000 series I/O expansion modules provide a 20-pin I/O bus connector while 5000 series modules provide a 16-pin connector. Use the adaptor provided (part number TBUM297138) to transit from a 20-pin connector to a 16-pin connector. The length of the cable is between 2 and 2.5 inches as shown below. 

In case your installation requires a longer cable, you will need extension cables. An example of the setup is provided below. 


Example: 
SCADAPack 53xE or 47x or 57x RTU or 6000 series I/O (with provided 20-pin IMC female connector)

to

TBUM297138 Adapter cable (20-pin male to 16-pin female IMC)

to

TBUM297212 IMC cable extension adapter for 5000-Series I/O modules (16-pin male to 16-pin male IMC)

to

One of the six IMC cables listed below for 5000-Series I/O modules (16-pin female to 16-pin female IMC)

• TBUM297269 Shielded intermodule cable, 12 inches (0.3m) long
• TBUM297192 Shielded intermodule cable, 18 inches (0.45m) long
• TBUM297193 Shielded intermodule cable, 24 inches (0.61m) long
• TBUM297131 Shielded intermodule cable, 30 inches (0.76m) long
• TBUM297162 Shielded intermodule cable, 45 inches (1.14m) long
• TBUM297174 Shielded intermodule cable, 72 inches (1.82m) long

to

 A 5000-Series I/O module (16-pin male IMC)

Firmware and Bootloader files come with the Remote Connect installation package. 
Please download the latest RemoteConnect for the SCADAPack x70
 
Under My Network, right-click on SCADAPack x70 Controller Settings -DeviceDTM and select Additional Functions > Update Device Firmware or Bootloader. 



Select Update Device System firmware and click next



Select the latest firmware version for the list and click next. The process starts and it takes a while to complete. 



The firmware file has a .biz file extension. By default, the firmware file is stored in one of the following directories:
64-bit systems: C:\Program Files (x86)\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX
32-bit systems: C:\Program Files\Schneider Electric\RemoteConnect\Firmware\SCADAPack XXX

To read about updating the firmware and bootloader instructions refer to the Maintenace section of User Manual

SUMMARY
Citect graphics are designed on one computer (PC1) with the intent of copying only the designed graphics page(s) to a second computer (PC2). Copying the graphics files (.ctg, .ctF, and .rdb) into project directory on PC 2 and updating pages in active and included projects (from Citect Graphics Builder) does not result in the copied graphic page(s) being visible in Citect Graphics Builder.

SITUATION
Software: Citect SCADA 2018 and newer

ACTION
To solve this issue:

1. In Citect Graphics Builder on PC 2, create a new page, or the matching graphic type created for the source graphic on PC 1, using the same template (if applicable).
2. Save the new page with the name of graphic you intent to copy over (Graphic1 in this example). This ensures a new record of the graphics page is added to the Citect database.
   1. 
3. Copy the Graphic1.ctg, Graphic1.ctF, and Graphic1.rdb files from the associated project folder on PC 1 (in the User directory) to the same location on PC 2 and Replace the files created in Step 1
   1. 
4. In Citect Graphics Builder on PC 2, select Tools | Update Pages in Active and Included Projects to ensure Graphic1 is copied over correctly.
   1. 
5. In Citect Graphics Builder on PC 2, open Graphic1, the copied graphic entities should be visible.

Please Note: 
Some graphic elements which belong to the project and NOT the page (e.g. 'On Page Entry' tick box and 'On Page Entry Command' text on the 'Events' tab in the (Standard, SXGA, blank) template) will not copy across using this method and will need to be added manually.

The Wiser Smoke alarm (CLP599WSAL) has 433MHz RF and Zigbee 3.0 tech included, meaning they are compatible with Clipsal Fire Tek® Wireless smoke alarms 755LPSMA4 and 755RFB2 bases to allow simple upgrade opportunities

Issue:

Need to know if we can add third party gateway as child gateway to PAS600 or PAS800

Product Line:

Panel Server Universal

Environment:

PAS600 and PAS800

Resolution:

You cannot add third party child gateway to the PAS, as mentioned in user guide link below page 125/146 only native gateways listed can use as child gateway as of now 12/12/2022.

Please keep refer to the latest user guide for any new updates.

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=DOCA0172EN-06.pdf&p_Doc_Ref=DOCA0172EN&_ga=2.228082717.1801643049.1670801858-1648353019.1661729931


 

Issue:

Can we achieve earth fault alarm without an external sensor in 3PH4W

Product Line:

Circuit Breakers

Environment:

Masterpact MTZ, Micrologic X control unit

Resolution: 

As per MasterPact MTZ - MicroLogic X Control Unit User Guide, the ground -fault current is calculated or measured as below

MasterPact MTZ - MicroLogic X Control Unit User Guide Link:

https://www.productinfo.schneider-electric.com/micrologicxuserguide/doca0102-micrologic-x/English/DOCA0102EN-08.pdf




The basic principle of ground fault current Ig is the vectorial sum= I1+I2+I3+In.
Please see below one example for better understanding:
1.      If customer is 3phase 4 wire system (with Neutral), there are two solutions of ground fault alarm/protection:
1)     Customer can select 3P breaker, but breaker should be configurated as 3P+ENCT, that means the external neutral CT sensor is necessary.
2)     Customer can select 4P breaker, no necessary for external neutral CT sensor.

2.      If customer is 3phase 3 wire system (without Neutral):
Customer should select 3P breaker and declares the ENCT to “NO”, no necessary for external neutral CT sensor.
Anyway, if there is neutral phase in customer system, neutral current should be measured in 4P or 3P with external sensor.
 

Issue:

Change the Modbus device number on the master Smartlink SI B controller from 255 to a lower number

Product Line:

Acti 9 Smartlink

Environment:

Smartlink SI B

Resolution:

The Smartlink SI B (A9XMZA08) has a fixed Modbus Address of 255, it is not possible to change it.

The Smartlink - Modbus RS485 slave (A9XMSB11) address can be configure in the range of 1 to 99. You can set the address adjusting the two thumbwheels:

-The left-hand thumbwheel sets the tens.
-The right-hand thumbwheel sets the units.




Smartlink SI B (A9XMZA08) user guide: 
https://download.schneider-electric.com/files?p_Doc_Ref=DOCA0004EN&p_enDocType=User+guide&p_File_Name=DOCA0004EN-06.pdf

BCPM Modbus Register List
https://www.se.com/ww/en/faqs/FA212184/

Please see below details given in the BCPM User Guide.




Based on this depending on where your CT strips are connected, you need to read the Modbus registers.

For example, if the DIP switch is set up as above to reflect address 40. Then you read the data for the 42 channels connected to Panel 1 using the Modbus address 40 and the given registers in the Modbus register map.

Then for the other channels connected to Panel 2, you need to use Modbus address 40+1=41.

For example, if you read register 1336 with address 40, that means it gives the current value of channel 1 in the Panel 1.

Then if you read the same register 1336 with address 41, that means it gives the current values of channel 1 in the Panel 2 and so on.

This means if the CTs from 43-63 are connected to Panel 2, if you need the current reading for CT 43, you will need to use +1 Modbus address to read it and use 1336 register and so on.



This is what is explained in the below section in the Modbus map.

Issue:
The UPS indicates battery replacement is required or is providing insufficient runtime compared to when the UPS was first put into service.    

Product Line:
Smart-UPS and Back-UPS  

Environment:
All models, All Serial Numbers

Cause:
Battery replacement is part of the normal maintenance for your UPS.

Resolution:



To determine the correct Replacement Battery Cartridge to purchase for your APC UPS and to see other options available to you, use the UPS Replacement Battery Selector tool on www.apc.com. Before you use this tool, you will need to know your UPS model #.

To find your UPS model #, locate a white bar-code sticker on your UPS. This can be found behind or on the bottom of your UPS. The bar code label will look similar to the one below:






The top row of the bar code sticker indicates the UPS model number. The bottom row indicates the UPS serial number. The first two numbers in the serial number indicate the year that the UPS was manufactured. For example, serial #SB041650513 is a unit manufactured in 2004. The age of the UPS will also help you to determine if you need a replacement battery cartridge. A battery will typically last 3-5 years, varying based on frequency of use, duration of use and environmental conditions such as heat and humidity.

Now that you've acquired your model, go to APC's convenient, easy-to-use UPS Replacement Battery Selector tool. You can simply enter your model # and the Selector will provide you with the available options for upgrading your ups, or purchasing a replacement battery cartridge (RBC).

If you purchase a Replacement Battery cartridge (RBC)  please note that some units contain multiple batteries inside the UPS. The Selector will provide you with a single part # that will contain all the batteries you will need for your UPS model, unless otherwise indicated in the chart.

For example, a model SU700NET has 2 batteries inside. If you purchase qty 1 #RBC5, you will receive a cartridge containing the 2 batteries needed for your unit, hence you only need to purchase one part #RBC5 for your SU700NET.

Issue:
Getting 'Connection in progress' on ATV630/ATV930 drives.

Product Line:
Altivar 630 Process Drive

Environment:
All serial numbers for Altivar 630 Process Drive

Cause:
N/A

Resolution:
This issue indicates the keypad is getting power from the drive but it is not communicating with it.
This almost always indicates the communication settings for the port are no longer at default.

1. If SoMove or webserver connection is available, check the Modbus HMI baudrate and format.  The keypad is fixed at 19200 baud are requires 8 bits, Even parity, 1 stop bit. Changes to the communication settings are only taken into effect after reset, so a power cycle may be required. 
2. If the keypad is remote mounted, and plugged into the HMI port on the front of the drive, move the connection cable to the Modbus network port since (as shown above) the default settings are compatible. If the keypad communicates, navigate to the Menu 6: Communication and then set the Modbus HMI baudrate to 19200 and the format to 8E1.  After power cycling the drive, move the keypad back to it's original port. 
3. You might have a loose HMI or a remote cable. Try re-seating the HMI and remote cable. 
4. If you've confirmed baudrate and format are set properly and that power has been cycled to the drive, try a known good keypad.
5. Make sure there is no control voltage drop or grounding issues.

If issues remain the drive may require repair or replacement parts so contact Technical Support for further assistance.

Issue:
What are the part numbers of the Lens Caps for the Pilot lights?

Product Line:
XB4/XB5 Harmony Pushbuttons

Environment:
Harmony Pushbuttons

Cause:
Product selection

Answer:
For LED light modules 
White    ZBV0113  
Green   ZBV0133 
Red      ZBV0143 
Yellow   ZBV0153 
Blue     ZBV0163 
Clear    ZBV017

For BA9 light modules
White     ZBV011
Green    ZBV013
Red       ZBV014
Yellow   ZBV015
Blue     ZBV016
Clear    ZBV017
 

Issue:
ATV312 Sleep function configuration

Product Line:
All ATV312 Drives

Environment:
All model numbers, all serial numbers

Cause:
Sleep function

Resolution:
Yes.
TLS is a low speed time out.  If the drive is maintaining low speed (LSP) for the amount of time you set under TLS (in seconds), then will cause the drive to go to sleep.
It will wake up and run when commanded faster than LSP.

Press Enter (press on the dial) and scroll down (turn the dial clockwise) to SET menu.  
Press Enter and scroll down to TLS parameter.
Press Enter to view current setting and to make changes.  
Press Enter to save changes.



 

 

Issue:
Heat dissipation of an ATV71HU55N4

Product Line:
ATV71, Altivar 71

Environment:
All

Cause:
Installing an ATV71 drive in an enclosure.

Resolution:
Please see attached document for heat loss specifications.

Login with full access account to Webserver, navigate to "Setup", select "Access Management", then choose "Off". The password is disabled when the screen refreshes. 


Altivar Process : How to connect to a Webserver - https://www.youtube.com/watch?v=8qULiamjhco

 

Issue:
Need a spare part for the lever and spring on right side of the Masterpact NT breaker.

Product Line:
Masterpact NT, ANSI kit

Resolution:
The part is called the "ANSI kit" and is part number 48804.  The part can only be purchased and installed by Schneider Services.

Issue:
How to set the comms address on a Micrologic ammeter or  energy trip unit?

Product Line:
Micrologic  5.2A, 5.2E, 5.3A, 5.3E, 6.2A, 6.2E, 6.3A, 6.3E trip units

Resolution:
The comms address is set on the Modbus ommunication interface module (IFM) with blue dials. The IFM is external from the breaker and is mounted on a DIN rail.
This module, required for connection to the network, contains the Modbus address (1 to 99) declared by the user using the two rotary switches on the front. It automatically adapts (baud rate, parity) to the Modbus network in which it is installed. It is equipped with a lockout switch to enable or disable operations involving writing to Micrologic trip unit, (such as reset, counter reset, setting modifications, and device opening and closing commands). There is a built-in test function to check the connections of the Modbus communication interface module with the Micrologic trip unit and front display module.

Issue:
Relay R1 and R2 programming on an ATS22

Product Line:
Altistart 22

Environment:
All

Cause:
Relay 1 or 2 needs a new assignment.

Resolution:
First, open access to the IO menu by going to the ConF menu, set LAC = ON.
Then go to the IO menu and set r1 or r2 to the appropriate configuration.

The complete pinout, 
Pin 1 = CAN_H
Pin 2 = CAN_L
Pin 3 = CAN_GND
Pin 4 = DI Modbus Signal 
Pin 5 = DO Modbus Signal
Pin 6 - Not connected
Pin 7 = VP, 10Vdc
Pin 8 = Common 

The CANopen signals on the front port are deactivated if an option card is plugged in the drive (any option card connected). 

Please see attached Visio and CAD for Dafligateway2 (5502CDGP230)

For more information on how to install and configure the PUSH Controls Module: Dynalite 1.3

Please see the attached PDF user guide
Also attached is the PEMOD Module file that will be required for the installation via PUSH Project Editor.