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Standards
Product certifications
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Ambient air temperature for operation
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Package 1 bare product quantity
Product name
Device short name
Compatibility code
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Poles description
Contacts type and composition
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Rated operational power in w
[ith] conventional free air thermal current
[ithe] conventional enclosed thermal current
Making capacity
Breaking capacity
Rated conditional short-circuit current
[icm] rated short-circuit making capacity
Intermittent duty class
Suitability for isolation
[uimp] rated impulse withstand voltage
[icw] rated short-time withstand current
Tightening torque
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Unit type of package 1
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Frequently Asked Questions
hide showCAD drawings for the ATV61/71 drive.
Product Line:
ATV61 and ATV71
Environment:
All serial numbers for ATV61 and ATV71
Cause:
Link needed to provide CAD drawings
Resolution:
Use the link below, select CAD Files under the Popular Document Types, and enter a part number to search for the drawings.
http://www.schneider-electric.us/en/download/
Where would Relay R2 be programmed other than in the I/O Menu on the ATV61 and ATV71 drives?
Product Line:
ATV61 ATV71 Altivar
Environment:
All
Cause:
Programming change for R2 relay.
Resolution:
First, verify no run command is being commanded or the drive is in RDY state.
Relays can be programmed under the Application Functions as well. Check menu 1.7 Application Function to see if the output contactor command (OCC) or brake assignment (BLC) is assigned to R2.
Programming forward and reverse on the ATV61 and ATV71
Product Line:
ATV61 ATV71
Environment:
All ATV61 and 71 drives
Resolution:
For the ATV71:
- When in 2 wire control: LI1 is forward and LI2 is the Reverse command.
- When in 3 wire control: LI1 is the Stop input, LI2 is the Forward Command and LI3 is the Reverse Command
- In Menu 1.5 [Inputs/Outputs CFG] the
rrsS
[Reverse Assign] parameter can be assigned to other unused logic inputs.
- When in 2 wire control: LI1 is Forward Command and Reverse Assign is set to NO.
- When in 3 wire control: LI1 is Stop, LI2 is Forward and Reverse Assign is set to NO.
- In Menu 1.5 [Inputs/Outputs CFG] the rrsS [Reverse Assign] parameter can be assigned to any unused logic input.
ATV61 and ATV71 low torque alarm causes.
Product Line:
Altivar ATV61 and ATV71
Environment:
All
Cause:
Drive is triggering the low torque alarm
Resolution:
If there is a logic output assigned to (ttL) Low torque threshold I/O menu and the drives motor torque drops below the set or programmed threshold (50%) then the drive will trip or flash low torque threshold.
You would normally set this if you want to monitor if a belt breaks or if the motors torque drops below a set threshold.
Issue:
Where can I find a link for SoMove?
Product line:
Variable Frequency Drives and Soft Starts
Environment:
All models, all serial numbers
Cause:
None
Resolution:
Below are the Links for SoMove Software and DTMs for AC Drives and Softstarts.
(SoMove: latest version)
http://www.schneider-electric.us/en/download/document/SoMove_FDT/
(Altivar DTM files for the ATV61, ATV71, ATV12, ATV212, ATV312, ATV32)
(Altivar Process 600 DTM files)
https://www.se.com/us/en/download/document/ATV6xx_DTM_Library_EN/
(Altivar Process 900 DTM files)
http://www.schneider-electric.us/en/download/document/ATV9xx_DTM_Library_EN/
(Altistart DTM files for ATS22 and ATS48)
https://www.se.com/us/en/download/document/Altistart_DTM_Library/
All other:
https://www.se.com/us/en/download/doc-group-type/3587139-Software%20&%20Firmware/?sortByField=Popularity
Click on Optional Filters
Select Document Type Group: Software/Firmware
Select a Product Category - Variable Speed Drives and Softstarts
Select a Product Sub-Category - Low Voltage AC Process Drives
Select Product Range -
- Altivar 61 (i.e. for all Altivar AC Drives DTM)
- Altistart 48 (i.e. for Altistart Softstarts DTM)
- Process
- etc.
Click the Search button
Download the DTM files for Altivar drives and the stand alone file for Somove.
WinZip or 7-Zip Extraction software may be needed for compressed/zipped files. If needed you can Download Free version 7-Zip from; http://www.7-zip.org/
The USB to RJ45 cable part number is TCSMCNAM3M002P
The SoMove software is free online, however, you will need to purchase this cable to connect your PC to products via the resident Modbus port.
The USB cable is not required if the Drive has an available Ethernet communication port available.
The drivers for the USB cable are included as part of the SoMove software.
When installing SoMove, make sure the USB cable is not connected. Only after the installation completes should you connect the cable to the PC.
Issue:
Z suffix meaning on ATV61/71.
Product Line:
Altivar ATV61 and ATV71
Environment:
All
Cause:
What is the difference between the non Z suffix and Z suffix ATV61 and ATV71 drives?
Resolution:
The Z suffix means the ATV61 or ATV71 drive, will ship without the VW3A1101 graphics keypad display.
Skipping output frequencies in an ATV61/ATV71
Product Line:
Altivar ATV61 and ATV71
Environment:
All
Cause:
Motor is making a noise when running within a certain speed range.
Resolution:
In menu 1.3 Settings, adjust the following parameters:
Skip Freq (JPF) = midpoint of the skipped range
Skip Freq Hysteresis (JFH) = number of frequencies to be skipped above and below the midpoint
This function prevents the VFD from outputting undesirable motor speeds. It is typically used to skip over a resonance frequency range that can result in pronounced or excessive motor noise.
The skip frequency range is (JPF – JFH) to (JPF + JFH). The JFH hysteresis is common to all 3 skip frequency functions (JPF, JF2 and JF3).
Example :
Skip Freq = 30Hz
Skip Freq Hysteresis = 2
The skipped range will include 2Hz below and 2Hz above the 30Hz Skip Freq.
The total skipped range is 28Hz - 32Hz.
Issue:
Connecting SoMove to the VFD using the Ethernet network connection.
Product Line:
ATV61
ATV71
ATV630
ATV930
ATV320
ATV340
ATV32
Environment:
Ethernet IP or Profinet option installed.
VW3A3316, VW3A3320, VW3A3627 VW3A3720
Cause:
Drive is not detected when attempting to connect.
Resolution:
See attachment for screenshots showing SoMove V2.9.4
STEP 1
Turn OFF your computers firewall before starting so you will have access to your Ethernet port.
STEP 2
Edit Connection on your computers ethernet port and setup IP address in the Altivar Drive using an HMI.
Computer or PC setup:
Example setting up your PCs IP address.
Search Ethernet settings
-Change adapter options
- Choose the Ethernet port you want to use.
-Choose Properties
-Make sure IPV4 and IPV6 are both checked.
-Double click on the IPV4 settings
-Select "Use the following IP address" and now enter in an IP address for your PCs ethernet port.
Note this IP address needs to match your Drives IP address up to the last octet.
Drives IP address= 10.172.86.1 (for the Drive) and your PC's IP address = 10.172.86.10 (your computer)
Subnet address= 255.255.255.0
-Choose ok
Drive Setup
Example set your Drives IP address using the remote HMI under the Ethernet settings in the programming.
Type=Fixed
IP address= 10.172.86.1 (for the Drive)
Subnet address= 255.255.255.0
-Power cycle your Drive after changing the IP address
STEP 3
Open up Somove 2.9.4 or newer and setup your "edit connection/scan" settings.
-Click on "edit connection/scan"
-Choose Modbus TCP double click
-Choose the advanced settings (small gear wheel icon).
-Choose More
-Choose Scan tab
-Now type in your Drives IP address example 10.172.86.1
-Choose Single Scan and enter 1
-Apply and OK
-Ok again
STEP 4
-Now Scan for the Device to see if your PC finds the Drive.
-double click on the picture of the drive to connect and load from the device.
NOTE: If your Drives ATV630 or ATV930 Firmware is version V3.3IE or above it will now include cyber security features and you will have to enter a password before connecting to the drive other Ethernet or Profinet. You can find this unique password on your HMI under the Communications menu, Embedded Ethernet configuration, and find SECE. SECE select OK on the HMI and then select WDPE and press ok. Your will now see your unique password example "iY^Nm9cV"
This password is temporary and will need to be changed and remembered.
The USERNAME: ADMIN (all caps)
The Password: iY^Nm9cV (for this example only)
Please read and understand before checking OK.
Somove is loading settings from the Drive to your Somove on your PC.
Your are now connected to the Drive when the bar across the top turn's orange.
Please be aware that you will be required to enter a password when you connect via Ethernet or Profinet if your Process Drive is version V3.3IE or higher so if you live in an area or work for a company that does not require or mandate having a password for Ethernet or Profinet for cyber security you can disable the feature if desired. Otherwise leave the feature active which can offer the best cyber security.
Done.
NOTE:
This example should work using.
-Ethernet TCP
-Ethernet IP
-Profinet
Needs the GDS files for Profibus
Product line:
ATV61, ATV71
Environment:
all
Cause:
n/a
Resolution:
See the attached file package.
There were 2 versions of the Profibus option card. The first to be released was VW3A3307 and supported DP0.
An updated version (VW3A3307S371) was later released that supported both DP0 and DP1.
GSD files for both versions cards are attached.
Issue:
ATV61/ATV71 tripping circuit breaker
Product Line:
Altivar ATV61/ ATV71
Environment:
All
Cause:
Circuit breaker keeps tripping when try and power up the drive.
Resolution:
The circuit breaker is tripping because it is sensing a short circuit or over current in the circuit. Before repowering the drive you will need to do a full diode check on the inputs and the outputs on the drive.
Do a visual on the drive with no power applied check to see if there are any burn marks on the drive.
Check the breaker settings to see if they may need to be adjusted.
What is the difference between an ATV71 drive that ends with a N4 compared to a N4D?
Product Line:
ALTIVAR 61, ALTIVAR 71
Environment:
All
Cause:
Ordering a drive with or without a choke
Resolution:
Ordering a drive with a D suffix ensures that the drive does not ship with a DC Choke. A line reactor or a DC choke is necessary for drives rated at and above 125HP at 460V.
ATV61HD90N4 thru ATV61HC63N4 will off this option to add the D suffix.
SOC indication meaning on the Altivar 630 Process drive.
Product Line:
Altivar 630 Process
Environment:
All serial numbers for Altivar Process
Cause:
N/A
Resolution:
SOC means [Stand by output contactor].
You will need to check you OPL (Output Phase Loss) settings under [Complete settings] [Error/Warning handling] [Output phase loss].
Look at oAC settings - No detected error triggered, but management of the output voltage in order to avoid an over current when the link with the motor is reestablished and catch on the fly performed (even if this function has not been configured).The drive switches to [Output cut ]SOC state after [OutPhL Time] Odt time. Catch on fly is possible as soon as the drive is in stand by output cut [Output cut] SOC state.
Issue:
Wiring 0-10V DC Signal in the ATV32, ATV312, ATV61 and ATV71 drives?
Product Line:
ATV61, ATV71, ATV31, ATV312, ATV32
Environment:
All serial numbers Open style VFDs
Cause:
Needs to wire in a 0-10vdc signal for speed control.
Resolution:
On the ATV32, ATV61 and ATV71 drives, you can wire the 0 to 10vdc signal to AI1+ to com as reference speed 1, and you can program AI2 in menu the IO menu to set up AI2 as a 0 to 10vdc speed reference 2.
Please note that there is a factory installed jumper between AI- and com that allows this input to work with a 0 to10vdc input. If you remove the jumper, then it becomes an -10vdc to +10vdc input.
On the ATV312, the 0-10vdc signal is landed on AI1 only.
Issue:
Setting up Ethernet TCP/IP on the ATV61 and ATV71 drives.
Product Line:
Altivar ATV61 and ATV71
Environment:
All
Cause:
Ethernet TCPIP manual VW3A3310D
Resolution:
You can find ethernet configuration assistance in the ATV61/71 Ethernet TCPIP manual 30072-452-37
ATV61 or ATV71 setup to trigger a freewheel stop via a logic input terminal
Product Line:
Altivar 61, Altivar 71 series.
Environment:
All models, All serial numbers
Cause
Need an input assigned as Emergency Stop or Run Permissive.
Resolution:
From the main menu, set your access level to either Advanced or Expert. If your access level is not Advanced or Expert, you will not have access to the parameters necessary to create this function.
From the main menu, navigate to the drive menu and then to menu 1.7, Application Function. Press enter here and scroll down to Stop Configuration and press Enter. Scroll down to Freewheel Stop Assignment and press enter. Select the logic input you wish to use to trigger the freewheel stop function and press enter.
Freewheel stop is an active low function, so once a logic input is assigned to this function, the function will be active any time +24V is NOT present on that logic input (in source mode) and anytime the logic input is not connected to common (In sink mode). Factory default mode for the drive is Source mode and it requires a physical switch on the terminal interface card be moved to switch to sink mode.
When Freewheel stop is active the drive display will show nSt in the upper left corner. You will not be able to start the motor until that contact is closed and drive shows RDY.
VW3A1101 keypad set up to program the drive
Product Line:
Altivar 61, 71, 312, 212
Environment:
All
Cause:
VW3A1101 usage with drives.
Resolution:
You will need to set up the access level to advanced in the Main Menu. This will give you access to most of the drives set up parameter settings in the HMI.
For assistance see the complete drives ATV61 programming manual.
Issue:
Is there a list of ATV61 and ATV71 Modbus registers available?
Product Line:
ATV61 and ATV71
Environment:
All models and serial numbers
Cause:
Modbus registers are unknown
Resolution:
ATV61 Communication Parameters manual: https://www.schneider-electric.us/en/download/document/1760661/
ATV71 Communication Parameters manual: https://www.schneider-electric.us/en/download/document/1755861/
See attached files in Excel Spreadsheet format as well.
Product line:
Enclosed ATV61 ATV71 ATV58 ATV312
Environment:
0 -100 horsepower 460 volts, 0-50 horsepower 208/240 volts
Cause:
The VFD will not run when given a run command is activated?
Resolution:
Troubleshooting Enclosed VFD with HOA, Test/Normal and AFC/OFF/BYPASS switch. Terminal 24 is the neutral for the 120 V supply.
Issue:
Inquiry about the installed jumpers between PA/PO and PWR and +24vdc on the ATV61/71 drives
Product Line:
Altivar ATV61 and ATV71
Environment:
IP20 ATV61 and ATV71 drives
Cause:
Drives are shipped with factory jumpers should they be removed or not?
Resolution:
PO and PA jumpers normally should not be removed. In some cases a customer may remove the PO/PA jumpers and add a DC choke in its place.
PWR and +24vdc jumpers normally should not be removed. In some cases a customer might remove the jumper and add a normally closed dry contact for an e-stop circuit or a shutdown circuit.
Why is SoMove version 2.0 not recognizing any of the AC Drives or Soft starters?
Product Line:
All
Environment:
All
Cause:
The drives and soft starter DTMs are not loaded.
Resolution:
Unless you installed SoMove 2.0 or higher as an upgrade to SoMove Lite you must load the AC Drive DTM and Soft start DTM files separately. You must also register SoMove after you install it.
You can find the SoMove version 2.0 and the DTM files to install at this link
http://www.schneider-electric.com/products/ww/en/5100-software/5105-configuration-software/2714-somove/
To download the SoMove software follow the below procedure:
1 - In area "Product information", click on Documents & Downloads.
2 - In Group of Document Type", click on "Software/Firmware".
3 - Click on "SoMove Lite".
Wha happens if you feed 230vac into an 480vac Altviar ATV drive to run a 230vac motor?
Product Line:
Altivar ATV61, ATV71, ATV312, ATV212 ATV32
Environment:
All
Cause:
They ordered the wrong drive with 480vac they need a 230vac drive can they use the 480vac to run the 230v motor?
Resolution:
No you will need to order the correct drive to match the motor amps, hp and application.
Suppose the following happens when connecting the DCCABKIT6 cable between Laptop and DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2).
In Device Manager find something like
The cable has likely been used with some other product that has recognised the FDTI chip and installed this LibUSB driver which is not recognised by the Simple Wizard which sees a different device ID
BEFORE GOING FURTHER REALISE THAT ONCE COMPLETE THE OTHER DEVICE WILL NO LONGER FIND ITS REQUIRED DRIVER.
Right click on this entry in the Device Manager and select Properties from the menu
And proceed to the Driver tab
…and select <Update Driver>
… and Select <Browse my computer for Drivers>
Select <Let me pick from a list of available drivers on my computer>
With this next Dialog un-tick the Show compatible hardware
In this case you should see Manufacturer FTDI and Select from the Model USB Serial Port which should start the install finishing with…
From here you should now be able to connect.
It is important to note that when connecting to the DALIcontrol Duo Mode 3 Power Supply (DCDALCIP250-2) with the DCCABKIT6 programming cable and running DCBMWizard or SimpleWizard that the power supply be in mode 1. To achieve this on the DCDALCIP250-2 press and hold the <ON A> button and momentarily press the <TEST A> button. The Line A indicator will single pulse 5x to indicate the mode.
If there is a compatible driver installed you can try tick Show Compatible hardware, then try selecting one of the drivers below.
If there are no drivers to be found on the Computer in question it is then possible to download the software by going to the following on your web browser https://support.arduino.cc/hc/en-us/articles/4411305694610-Install-or-update-FTDI-drivers and follow the instructions laid out.
Also go to https://ftdichip.com/drivers/ and follow up with https://ftdichip.com/document/installation-guides/
Max. distance that the VW3A1101 can be mounted?
Product Line:
Altivar ATV61 and ATV71 with a VW3A1102 remote mounting kit.
Environment:
All
Cause:
Installation
Resolution:
We offer remote cable options up to 10 meters in length.
Please keep in mind we cannot recommend that the HMI will work with any cable above 10 meters.
We offer 4 cable options:
1 meter VW3A1104R10
3 meter VW3A1104R30
5 meter VW3A1104R50
10 meter VW3A1104R100
If you want to try running a longer cable, you can try using a standard CAT 5 type cable to connect between the remote HMI and the Drive. Some OEMs have ran cables up to 200 feet however they had to add an external power supply to compensate the long cable length ( See the attachment for OEM example of 200 ft cable run). We cannot recommend doing this, but we've been informed that it has been done.
ATV61 Phase loss deactivate
Product Line:
All
Environment:
All
Cause:
Supply voltage single phase
Resolution:
To disable Input phase loss
Under the Main Menu
Go to the Drive Menu enter
Go to the Fault Management Menu 1.8 enter
Go to the "Input Phase Loss" parameter enter
Set "Input Phase Loss" to no (off)
Getting a PHF( input phase fault) on the ATV61 and ATV71 drives?
Product Line:
ATV61 ATV71
Environment:
All
Cause:
Drive error code displayed
Resolution:
PHF: input phase loss
Principal:
This fault appears when an input phase is lost.
If 2 or 3 phase disappears while the drive is running, the drive will continue to run until the drive trips in another fault (USF for example).
This function can be deactivated by software with the parameter IPL=NO to supply the drive via the DC BUS voltage (range 230V and 480V).
Some drives (230V up to 7,5kW) have IPL=NO in factory setting because they can be supply in single phase.
Be careful, In the case where the motor is in generator mode then the fault doesn’t appear.
Be careful, the fault is stored in the EEPROM during a run.
Probable cause:
Drive incorrectly powered or fuse opened.
Loss of one input phase.
Use of a single-phase input on a three-phase ATV71.
Remedies:
Check the power connections and the fuses.
Use a three-phase distribution network.
Inhibit the IPL fault (input phase loss).
Command switching is not visible on the ATV71.
Product Line:
Altivar 61, Altivar 71
Environment:
All serial numbers, all model numbers
Cause:
N/A
Resolution:
On the ATV61 or the ATV71, command switching will not be visible if profile is "not separate". Profile set to "not separate" means the command comes from the same place as the reference.
Issue:
Spare parts manual for the ATV61/71 drives.
Product Line:
ATV61/71 Drives
Environment:
All serial numbers for ATV61/71 Drives
Cause:
N/A
Resolution:
Yes we have a spare parts manual f or the ATV61/71 drives.
ATV61/ ATV71 HMI display shows connection in progress.
Product Line:
Altivar 61
Altivar 71
Environment:
All models and serial numbers
Cause:
Altivar 61/71 display shows "Connection in progress".
This message is displayed when the control board cannot communicate to the keypad.
Resolution:
This issue can result from incorrect ModBus settings for the port that the HMI keypad is connected to.
If possible, use SoMove or the integral LED display to check the port settings.
In the Communication Menu, make sure the Baud rate is set to 19200 baud and the Format is set to 8E1 for the port that the keypad is connected to.
If it is plugged into the ModBus/CANopen port on the Control Terminal Board, the settings are under the Communications Menu / ModBus Network submenu (tbr= Modbus baud rate).
See the attached file and the ATV61 Programming Manual for further details on these parameters.
- If the keypad is remote mounted, try plugging the cable into the unused port. If the keypad connects, then the port settings listed above need to be checked.
- If it still doesn't connect, try plugging the HMI directly on the drive. If it connects, either the remote mount cable or the mounting kit have problems and may need to be replaced.
- If it still doesn't connect, try swapping keypads with a known good one (to determine if the issue is in the keypad (VW3A1101) or not.
- If a known good keypad does not work when connected to the HMI ModBus port directly on the drive AND the ModBus HMI port parameters have been checked as described above, then replace the control board.
What faults are not protected by Fault Inhibition on the ATV61 drive?
Product line:
ATV61, altivar 61
Environment:
all
Cause:
Customer was using Fault Inhibition, but the drive still tripped on SCF5, motor short circuit.
Resolution:
The fault inhibition function will be able to inhibit (not display) the fault detection on the « software » fault.
For the critical, internal or hardware faults, the inhibition function does not work to protect the drive from damage.
The fault list given in the programming manual are the ones that Inhibition will work
- EnF, InFA, InFb, SOF, SPF, and tnF, APF, CnF, COF, EPF1, EPF2, FCF2, Fd1, LFF2, LFF3, LFF4, nFF, ObF, OHF, OLC, OLF, OPF1, OPF2, OSF, OtF1, OtF2, OtFL, PHF, PtF1, PtF2, PtFL, SLF1, SLF2, SLF3, SPIF, SSF, tJF, ULF and USF faults can be inhibited and cleared remotely by means of a logic input or control bit ([Fault inhibit assign.] (InH) parameter
All the other critical, internal and hardware faults (SCFx, ILx, INFE, CRFx...) will be always active even with INH (fault inhibition) turned on.
Available communication options
Product Line:
ALTIVAR 61, ALTIVAR 71, ALTIVAR 312, ALTIVAR 32, ALTIVAR 212, ALTIVAR 12, ATV600, ATV320, ATV340, ATV900
Environment:
All drives all serial number
Cause:
N/A
Resolution :
The standard communication protocols are Modbus on all Schneider Drives. However, on the ALTIVAR 61, ALTIVAR 71, ALTIVAR 312, and ALTIVAR 32, ATV320, ATV340, ATV600, ATV900 CanOpen is also standard. the ATV600 has embedded Modbus Ethernet TCP/IP, The ATV340(E) version and the ATV900 have embedded Ethernet TCP/IP and Ethernet IP as standard.
Motor Control Type selection on an ATV61 / ATV71 series drive
Product Line:
ATV61 and ATV71 series drives.
Environment:
All models, All serial numbers
Cause:
Customer unable to find answer in current literature.
Resolution:
With the drive powered and in RDY state (no run command present), press Escape until you are in the main menu with Drive Menu highlighted.
Press Enter at drive menu and scroll down to menu 1.4, Motor Control.
Press Enter and scroll down to parameter Motor Control Type, then press Enter.
There will be several options available. The ATV71 series drive has more options available than the ATV61 series as it can operate in closed loop mode if an encoder is being used.
Issue:
Skip Frequency to eliminate mechanical vibration
Product Line:
ATV61 and ATV71
Environment:
All models and serial numbers
Cause:
None
Resolution:
Skip frequency. This parameter prevents prolonged operation within an adjustable range around the regulated frequency. This function can be used to prevent a critical speed, which would cause resonance, being reached. Setting the function to 0 renders it inactive.
In the [SETTINGS] menu
Go to [Skip Freq.] and enter the frequency you want to skip.
If the resonance is within a range, you can use the [Skip.Freq.Hysteresis] parameter. This can be assigned from 0 to 10 hz. This makes the skip frequency range: between (JPF – JFH) and (JPF + JFH). This adjustment is common to all 3 frequencies (JPF, JF2 and JF3).
What is the part number for Combo Ethernet Card on ATV61 and ATV71 drives?
Product Line:
ATV61, ATV71
Environment:
All
Cause:
N/A
Resolution:
The part number is VW3A3320. It has both the Modbus TCP/IP and Ethernet IP protocols.
Scenario: You want to use a C-Bus motion SENSOR to trigger a scene stored on another device i.e C-Bus switch when it turns ON and then trigger a second scene when it times OUT and turns OFF.
Mandatory: The C-Bus switch will need to have built in scene and virtual keys (switch firmware >= v2.0.00)
The motion detector to trigger scenes needs to utilise the secondary application (trigger control)
C-Bus Sensor secondary application is set to Trigger control and the Key1 is then select to set to trigger secondary application by clicking on the P(Primary application) it will change to S(secondary application).
The Trigger Group will need to be the same (common) to trigger both scenes - and its the value of the trigger group that acts as the action selector telling the triggered scene which action is being triggered.
The scenes will be stored in a KEYE4.
Action Selector 0 means that Scene 1 will trigger when Trigger Group 0 is at 0 (OFF) level and
Action Selector 255 means that Scene 2 will trigger when Trigger Group 0 is at 255 (ON) level.
Output filters vs Line reactors
Product Line:
Drives.
Environment:
N/A
Cause:
Product features.
Resolution:
No. Output filters and Line reactors are not the same thing. (Load reactor if applied to the output)
Filters reduce DV/DT at the motor by filtering high frequencies. This helps protect the motor.
Line reactors add impedance to the line. This reduces current distortion between the drive and motor if applied to the output. It reduces current distortion on the line when applied to the line side of the drive.
See the information for the specific device for additional details.
Filter info at: http://www.transcoil.com/#klc
Reactor info at: https://mtecorp.com/products/reactors/
(1) Navigate to "Complete settings"
(2) Select "Define System Units" to verify pressure units used.
(3) Go back and select "Pump Monitoring"
(4) Navigate to "Outlet Pressure Monitoring" and set to "OutPresMintoring" to Sensor
(5) Define the analog input you will be using for sensor feedback in "OutletPres Assign"
You will now see more options have appeared in the menu.
(6) You will now go to the Sensor Config to define the type of feedback for the sensor / transducer
(7) Define Minimum and Maximum Process levels (this will be dictated by the range of the transducer or sensor)
(8) In the Outlet Pressure Monitoring menu, you will now have to redefine the OutPres Min and Max Levels in line with the Minimum and Maximum Process Levels previously set.
PT100 probe to measure temperature
Product Line:
ATV61 and ATV71
Environment:
All models and serial numbers
Cause:
None
Resolution:
No, LI6 is a digital input and cannot read a resistance or an analog value. LI6 can be used in conjunction with a PTC. The input is activated when the resistance of the PTC reaches 3k ohms.
It is not designed to accept a PT100 probe.
ATV630 can do this.
Replacement Main Control Board part numbers for ATV61 drives.
Product Line:
Altivar ATV61
Environment:
All
Cause:
Replacement parts
Resolution:
See the attachment for the main control boards for ATV61 drives:
Helpful Links
What are the things to consider in selecting the braking resistors for Altivar drives?
Product Line:
All Altivar Drives
Environment:
All
Cause:
Needs to know if the factors to consider in selecting the braking resistor for Altivar drives
Resolution:
1.) Resistance - Choosing a too low resistance may damage the drive. Too high and it's not as effective as a brake. That's because higher resistance means we will get lower current from the drive. Lower resistance means higher currents and too high current can damage the braking IGBT in the drive.
2.) Watts - Higher wattage means more durable braking resistor.
How to run an ATV61/71 drive with no load?
Product Line:
Altivar ATV61 ATV71
Environment:
All
Cause:
Needs to test the drive to see if there is a problem with the drive by running the drive open circuit, without the motor connected to it.
Resolution:
Under Drives menu, go to menu 1.8 Fault management.
Find Output Phase Loss, and set to NO
Then go to menu 1.4 Motor Control
Find Motor Control Type, and set to V/F 2pts if it is set to something different.
Note: Make sure to set Output Phase Loss back to yes after testing is done. Some applications may also require the Motor Control Type to be reset to the previous setting. Wear necessary protective equipment while testing with OPL set to off, voltage and current will be available at the output terminals of drive
The 0-10v analog input is not stable on Altivar 12.
Product Line:
Altvar 12, Altivar 312, Altivar 61, Altivar 71
Environment:
All models, all serial numbers. This affect is normally experienced when using the voltage type analog input.
Cause:
These drives have floating power supplies. Therefore, instability of the signal can occur if conducted or radiated noise is coupled to the wires connected to the analog input.
Resolution:
One resolution for all of these drives is to connect the common terminal (COM) to chassis ground. For ATV61 and ATV71 drives if connecting the common to chassis ground does not eliminate the problem set the AI1 filter (AIIF) parameter. This setting can be adjusted between 0 and 10 seconds.
Output measured (KW) in the ATV61
Product Line:
ATV61 / ATV71
Environment:
All
Cause:
NA
Resolution:
The power of motor is not measured by the drive. It is calculated from the measurement of motor current and the output speed (estimated in open load and measured in closed loop).
OPR = (Iq / Iqn) * (Spd / Nn) * (PhirdRef / Phirn) in %
With: Iq : Current torque provide by the command to drive motor
PhirdRef : Flux provide by the command to drive motor
Iqn : Nominal Current torque compute with the motor name plate
Spd : Spd of the rotor, estimated or measured
Nn : Nominal speed of motor name plate
Phirn : Nominal flux of the motor
The accuracy of motor power is around 10%.
Do Altivar 61 and Altivar 71 electronic boards have conformal coating?
Product Line:
Altivar ATV61 and ATV71
Environment:
NA
Cause:
Needs to know if you can order the ATV61 ATV71 drive with conformal coating?
Resolution:
The Conformal Coating is standard on:
Part Number | Description | |
ATV61HC40N4 | ATV61 400KW 600HP 480V 3PH EMC | |
ATV61HC50N4 | ATV61 500KW 700HP 500V 3PH EMC | |
ATV61HC63N4 | ATV61 630KW 900HP 480V 3PH EMC | |
ATV71HC31N4 | ATV71 480V 315KW 500HP EMC | |
ATV71HC40N4 | ATV71 480V 400KW 600HP EMC | |
ATV71HC50N4D | ATV71 480V 500KW 700HP EMC w/o choke | |
ATV71HC50N4 | ATV71 480V 500KW 700HP EMC |
These products are treated for increased protection for dusty and corrosive environments. With this coating, exposed copper is tinned, circuit boards are conformal coated in critical areas and plastics are treated to better withstand the corrosive nature of certain oils.
The ATV61 and ATV71 drives are designed for maximum ambient pollution as follows:
ATV71:
H...M3, 71HD11M3X, HD15M3X, H075N4 to HD18N4 are Degree 2 conforming to IEC/EN 61800-5-1
HD18M3X to HD75M3X, HD22N4 to HC50N4 are Degree 3 conforming to IEC/EN 61800-5-1
ATV61:
H...M3, HD11M3X, HD15M3X, H075N4 to HD18N4 are Degree 2 conforming to IEC/EN 61800-5-1
HD18M3X to HD90M3X, HD22N4 to HC63N4 are Degree 3 conforming to IEC/EN 61800-5-1
Reset a fault on a Altivar drive.
Product Line:
Altivar ATV variable speed drives
Environment:
All
Cause:
Need to reset a fault status.
Resolution:
There are multiple ways to reset a fault, including a logic input assignment and communication network. But an easy way to reset a fault is to remove line voltage from L1,L2,L3. Allow enough time for the display to go completely blank and then wait another 30seconds. Reapply power. If the fault appears again, it means that the VFD has re-faulted.
Note: Some faults have to be reset by removing and reapplying line voltage (power-cycling) the drive. Refer to your drive's Programming Manual for a list of faults that require a power cycle to clear.
The following video demonstrates how to configure a logic input fault reset function on the Altivar 212:
Change display configuration on ATV61 and ATV71
Product Line:
ATV61, ATV71
Environment:
All models and serial numbers
Cause:
None
Resolution:
How to customize your display to show your [User Name] as PSI using the PID Feedback parameter
- If FeedbackScale is 4-20mA change the scale on the AI2.
- From the drive menu go to 1.5 [INPUTS / OUTPUTS CFG] press enter
- Go to AI2 CONFIGURATION press enter
- Set AI2 Min. Value to 4 (provided a 4-20mA is being used)
- Set AI2 Max. Value to 20
- From the MAIN menu go to Menu 7 - [DISPLAY CONFIG]
- Select Sub-menu 7.1 - [USER PARAMETERS]
- Go to [PARAMETER SELECTION]
- Go to sub-menu 1.2 [MONITORING]
- Select [PID feedback] (a checkmark will appear in the box)
- Press the (ESC) button 2 times
- Go to [CUSTOMIZED SELECTION]
- Select [PID feedback]
- Select [User name]
- Rename the parameter using the thumb wheel
- Turn the thumb wheel clockwise to "P" then press "F3"
- Turn the thumb wheel again to "S" then press "F3"
- Turn the thumb wheel again to "I" then press "ENTER"
- Press (ESC) back to the main menu.
- Go to Menu 6. [MONITORING CONFIG.]. Press "ENTER"
- Go to [MONITOR SCREEN TYPE]. Press "ENTER"
- Go to [PARAMETER SELECTION]. Press "ENTER"
- Scroll down to the newly named parameter "PSI", Press "ENTER"
- Press the (ESC) button
- Multiplier = 1
- Divisor = 1
- Note: The multiplier and divisor is "1" if the Minimum and Maximum PID Feedback is set to the same range as the transducer.. If it is different than the transducer range the divisor will need to be changed. Example: If the transducer range is 0-100 psi but the Maximum PID feedback is set to 1000 (for greater resolution) the divisor must be set to 10.
- Press the ESC button until the display shows "PSI"
- Make the your [User name] as the default display
- Enter menu 6. [MONITORING CONFIG] from the MAIN MENU
- Enter menu 6.2 [MONITOR SCREEN TYPE]
- Enter [PARAMETER SELECTION]
- Select your [User name] parameter from the list of parameters (Note: a maximum of two parameters is allowed. You may need to unselect a parameter in order to select PSI"
- Press ESC 4 times to see your [User name] displayed on the HMI.
Problem
Need to connect a remote OPC client to ClearSCADA and bypass DCOM.
Solution
This can be achieved by installing the Data Access component of ClearSCADA on the remote machine that hosts the OPC client. To install and configure the Data Access component follow the steps below:
1. Run the ClearSCADA Installer on the remote machine hosting the OPC client and select "Install ClearSCADA".
2. Select Custom installation and only install the Data Access component:
3. You should now see the Configure Connections program if you click on the Windows Start button. If the program cannot be located in Windows Start menu, the program can be run directly from: C:\Program Files (x86)\Schneider Electric\ClearSCADA\ClientConfig.exe (on 64-bit machines) or C:\Program Files\Schneider Electric\ClearSCADA\ClientConfig.exe (on 32-bit machines)
4. Run the Configure Connections program and create a connection to the ClearSCADA server by specifying the IP address (or server name) of the ClearSCADA server in the Node Name field of the Node A tab and select OK to apply the changes:
5. Your OPC Client should now see ClearSCADA OPC Server among its local OPC servers as below:
The OPC service name appears in the following format based on the information defined within the Configure Connections program:
Serck.ScxV6OPC[OPC type].[System name].[Host address or IP address]
The Data Access component uses TCP port 5481 (default) to communicate to the ClearSCADA server and the server connects back to the client on TCP ports 5500-5509. Make sure these ports are not being blocked on either machine hosting the OPC client or the ClearSCADA server. It is possible that your application might have different ports allocated for client-server communication. |
Heat sink fan is not turning on when the drive is running.
Product Line:
ATV61 Altivar 61
Environment:
ATV61HD55M3X, ATV61HD75M3X, ATV61HD90M3X, ATV61HD90N4 - ATV61HC63N4, ATV61HC11Y - ATV61HC80Y
Cause:
Fan not turning on.
Resolution:
Check the "Drv. thermal state" in (Drive) Monitoring menu 1.2.
The fans run when the run command is given or when the drive thermal state is greater than or equal to 70%, and will turn off when the drive thermal state is less than 60%. The fans will also run for 10 minutes after the run command is removed.
The drive will trip on an OHF (Drive Overheat) if the drive thermal state reaches 118% and it will not allow a reset of that trip until the thermal state drops below 90%.
For more detailed troubleshooting.
Check the 3 fuses on the fan control board. If they are open the fan control board and the fans connected to it should be replaced.
Check the X1 terminal to see if you have input voltage coming in.
Check to see if the X1 and X4 plugs have been crossed. Swap X1 and X4 if needed.
SoMove will get an error when attempting to scan or connect to a device.
Product Line:
SoMove, ATV61, ATV71, ATV212, ATV312, ATV12, ATV32
Environment:
All serial number
Cause:
An error occurred during the installation
Resolution:
Make sure the USB driver and ModBus drivers are installed and are working.
Check your COM's settings for the USB cable (Device Manager on your PC and Advanced Settings in SoMove). Make sure the same COM port is being used for the cable in both places.
If you are still having issues you may want make sure the current DTM libraries are installed. You may also need to uninstall the DTM libraries and reinstall them.
As a last resort you may have to uninstall and reinstall the SoMove software.
Replace the air filter in an enclosed drive.
Product Line:
Drives and soft starters.
Environment:
Products sold in the United States.
Cause:
Selection.
Resolution:
It is a 20 Pore per inch foam air filter.
A similar material could be obtained from an HVAC supplier.
There is no system recognized part number.
The internal number 52012-273-01 is an 18 inch square piece of this material.
ATV Process and ATV Machine drives conformal coated.
Product Line:
ALTIVAR 630
ALTIVAR 650
ALTIVAR 930
ALTIVAR 950
ALTIVAR 320
ALTIVAR 340
Environment:
All
Cause:
N/A
Resolution:
Altivar Process (ATV6x0 and ATV9x) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S3 conforming to IEC/EN 60721-3-3.
Except:
- Altivar Process ATV630C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
- Altivar Process ATV930C22...C31N4 drives are certified as chemical class 3C2 and mechanical class 3S2 conforming to IEC/EN 60721.
Altivar Machine (ATV320 and ATV340) withstand to harsh environments:
- Chemical class 3C3 conforming to IEC/EN 60721-3-3.
- Mechanical class 3S2 conforming to IEC/EN 60721-3-3.
However, in all cases, there are no published certificates that we can send out.