Frequently asked questions
Who do I need to contact to get Start- Up Services on an AC Drive or Softstarter?
FA279200
02 November 2022
Issue:Contact to get Start -Up Services on an AC Drive or Softstarter.
Product Line:
AC Drive or Softstarter
Cause:
N/A
Resolution:
If startup services has already been purchased, contact the project manager at the appropriate distributor or Schneider Electric sales office to schedule the service.
If startup services needs to be ordered, contact an authorized startup technician, searchable at the following link,
https://drivestartup.schneider-electric.us/#/techlocator
Or you can call DPSG (888-778-2733 option 2, option 4), and we'll be happy to submit a request to have you contacted to set up a visit by our Services department.