Frequently asked questions
Serial Communication Cable used for SURTD model UPS models
FA156582
29 September 2021
Issue:Which serial communication cable can I use with a Smart UPS RT "SURTD" model UPS?
Product Line:
- Smart UPS Online models with the following model prefix:
- SURTD
Environment:
- All serial numbers
- All firmware versions
Cause:
Users may need to order a spare communication cable or verify the correct part number.
Resolution:
The SURTD online UPS models use an RJ-45 to DB-9 Serial Cable. The part number is 940-1525A and as a spare part through most resellers or distribution channels using the part number 0J-940-1525A.
This communication cable is shipped with a new UPS.