Clipsal Wiser Window/Door Smart Sensor White
Item Number: CLP591011
The Wiser Window/Door Smart Sensor detects opened and closed windows and doors, and reports the status to the Wiser Hub. When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the sensor reports the change to the Wiser Hub.
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Wiser Window and Door Sensor (Clipsal) - Device user guide
VERSION
1.0
DATE
03 Jul 2024
REVISION
1.0
Wiser Pacific System User Guide Clipsal (en)
VERSION
1.0
DATE
29 Sep 2023
REVISION
1.0
Wiser Window and Door Sensor (Clipsal) - Device user guide
VERSION
1.0
DATE
23 May 2023
REVISION
1.0
Frequently Asked Questions
hide showCLP591011/PDL591011 - Window/Door Sensor - CR2450 x 1
CLP595011/PDL595011 - Motion Sensor - LR03 AAA x 2
CLP593011/PDL593011 - Temp/Humidity Sensor - CR2450 x 1
CLP592011/PDL592011 - Water Leakage Sensor - LR03 AAA x 2
For example if the Temperature/Humidity sensor was placed where temperature fluctuation were happening frequently this would increase the number of reports it sends and therefore increase the battery usage when compared to one that is reporting less frequently.
Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)
If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.
Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.
If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support